Transport for London
Stuart Ross Communications Internship
Job Location
London, United Kingdom
Job Description
The Stuart Ross Communications Internship is a diversity initiative targeted at increasing the number of people from under-represented groups entering in the Public Relations, Communications and Marketing industries. Find out more about the internship and its background here.
The programme has been highly successful, and our interns have gone on to work in Communications both the public sector and private sector organisations, including to some senior positions in organisations as varied as the NHS, Network Rail, the Arts Council and TfL.
What will you be doing?
You’ll learn the essential skills you need to start your career in the communications industry in a fast-paced environment. You will have the opportunity to develop your written and verbal communication skills to reach a range of different audiences, including customers, the media, businesses, stakeholder groups and politicians.
As part of the team, you’ll be involved from the outset in key projects, creating campaigns, influencing how customers use London’s transport network and helping to shape TfL’s reputation.
During your 11-month internship, you will collaborate with teams across the organisation and gain a solid understanding of London’s transport network as well as building your skills in several specialities such as Public Relations, Public Affairs and Marketing.
You will be based in one of three teams, below, and will have the opportunity to undertake a placement in another area.
TfL Press Office
One of the UK's busiest press offices where you'll gain all the essential skills you need to start your career in Public Relations. You'll be involved in handling the big stories of the day affecting TfL as well as delivering dedicated stories and campaigns. You’ll learn the full range of Public Relations skills needed to work in the industry, from writing press releases, dealing with journalists and crisis handling to generating ideas for high profile campaigns and organising media events. These could include campaigns to tackle sexual harassment on public transport, Art on the Underground or Poppy Day.
TfL Customer Directorate
This team champions and is the voice of TfL’s customers, through marketing, customer information, behaviour change and income generating campaigns. From day one you’ll be involved in beginning to end of campaigns, learn how to use the best channels to inform customers and influence their travel behaviours and be involved in using customer feedback, research and data to problem-solve customers’ frustrations and provide best-in-class customer experience and information.
TfL External Relations
This includes Government Relations and Stakeholder, Advocacy & Engagement who are responsible for building and maintaining productive partnerships with customer and representative groups, businesses, charities, politicians and many others. During your time you will be provided with all the skills necessary for a career in Public Affairs, including developing relationships with key stakeholders, monitoring events and third-party positions on transport and related issues, responding to casework, ensuring feedback informs how we improve our policies and services and briefing senior TfL officials in preparation for meetings, events and speeches.
Where can this career take you?
Students who have completed this programme have secured positions as planning consultants in both the public and private sectors in the UK and abroad. This Year in Industry placement would be relevant to those seeking built-environment careers in:
- Development management.
- Property development.
- Transport planning.
- Policy making.
- Regeneration.
- Master planning.
- Sustainability.
- Local Government / Civil Service.
What training and support will you get?
You will be supported with a wide range of on-the-job practical experience and placements as well a combination of training, mentoring, and networking.
You'll also receive one-to-one guidance throughout the programme from your:
- Placement manager: Responsible for your day-to-day management and support with your development.
- Scheme sponsor: A senior manager who acts as a technical and professional adviser and has line manager responsibility.
- Buddy: Usually, a previous intern or graduate.
- Development adviser: Supports your professional development through providing career coaching and career progression at TfL.
We are also a Disability Confident employer and operate a transparent recruitment process that removes barriers for candidates with a disability. Please let us know if you require reasonable adjustments for any stages of the application process or, if successful, to undertake the internship.
What we offer
You will enjoy excellent benefits and scope to grow. Rewards vary according to the business area but mostly include:
- Free travel on the TfL network for you and a nominee who lives in the same household
- Discounted national rail and Eurostar travel
- Minimum 30 days annual leave plus public and bank holidays
- Private healthcare discounted scheme
- Tax-efficient cycle-to-work programme
- Retail, health, leisure and travel offers & many more
Location
Up to 50 per cent of time can be spent undertaking the internship from home over a 4-week period. Hybrid working arrangements may alter subject to business requirements. This internship benefits from regularly being in the office.
Location: London, GB
Posted Date: 11/29/2024
The programme has been highly successful, and our interns have gone on to work in Communications both the public sector and private sector organisations, including to some senior positions in organisations as varied as the NHS, Network Rail, the Arts Council and TfL.
What will you be doing?
You’ll learn the essential skills you need to start your career in the communications industry in a fast-paced environment. You will have the opportunity to develop your written and verbal communication skills to reach a range of different audiences, including customers, the media, businesses, stakeholder groups and politicians.
As part of the team, you’ll be involved from the outset in key projects, creating campaigns, influencing how customers use London’s transport network and helping to shape TfL’s reputation.
During your 11-month internship, you will collaborate with teams across the organisation and gain a solid understanding of London’s transport network as well as building your skills in several specialities such as Public Relations, Public Affairs and Marketing.
You will be based in one of three teams, below, and will have the opportunity to undertake a placement in another area.
TfL Press Office
One of the UK's busiest press offices where you'll gain all the essential skills you need to start your career in Public Relations. You'll be involved in handling the big stories of the day affecting TfL as well as delivering dedicated stories and campaigns. You’ll learn the full range of Public Relations skills needed to work in the industry, from writing press releases, dealing with journalists and crisis handling to generating ideas for high profile campaigns and organising media events. These could include campaigns to tackle sexual harassment on public transport, Art on the Underground or Poppy Day.
TfL Customer Directorate
This team champions and is the voice of TfL’s customers, through marketing, customer information, behaviour change and income generating campaigns. From day one you’ll be involved in beginning to end of campaigns, learn how to use the best channels to inform customers and influence their travel behaviours and be involved in using customer feedback, research and data to problem-solve customers’ frustrations and provide best-in-class customer experience and information.
TfL External Relations
This includes Government Relations and Stakeholder, Advocacy & Engagement who are responsible for building and maintaining productive partnerships with customer and representative groups, businesses, charities, politicians and many others. During your time you will be provided with all the skills necessary for a career in Public Affairs, including developing relationships with key stakeholders, monitoring events and third-party positions on transport and related issues, responding to casework, ensuring feedback informs how we improve our policies and services and briefing senior TfL officials in preparation for meetings, events and speeches.
Where can this career take you?
Students who have completed this programme have secured positions as planning consultants in both the public and private sectors in the UK and abroad. This Year in Industry placement would be relevant to those seeking built-environment careers in:
- Development management.
- Property development.
- Transport planning.
- Policy making.
- Regeneration.
- Master planning.
- Sustainability.
- Local Government / Civil Service.
What training and support will you get?
You will be supported with a wide range of on-the-job practical experience and placements as well a combination of training, mentoring, and networking.
You'll also receive one-to-one guidance throughout the programme from your:
- Placement manager: Responsible for your day-to-day management and support with your development.
- Scheme sponsor: A senior manager who acts as a technical and professional adviser and has line manager responsibility.
- Buddy: Usually, a previous intern or graduate.
- Development adviser: Supports your professional development through providing career coaching and career progression at TfL.
We are also a Disability Confident employer and operate a transparent recruitment process that removes barriers for candidates with a disability. Please let us know if you require reasonable adjustments for any stages of the application process or, if successful, to undertake the internship.
What we offer
You will enjoy excellent benefits and scope to grow. Rewards vary according to the business area but mostly include:
- Free travel on the TfL network for you and a nominee who lives in the same household
- Discounted national rail and Eurostar travel
- Minimum 30 days annual leave plus public and bank holidays
- Private healthcare discounted scheme
- Tax-efficient cycle-to-work programme
- Retail, health, leisure and travel offers & many more
Location
Up to 50 per cent of time can be spent undertaking the internship from home over a 4-week period. Hybrid working arrangements may alter subject to business requirements. This internship benefits from regularly being in the office.
Location: London, GB
Posted Date: 11/29/2024
Contact Information
| Contact | Human Resources Transport for London |
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