End User Support Technician

Requirements: Grade 12 certificate Certifications: A, N, Apple Essentials, Linux Essentials Valid RSA drivers license (manual transmission) 12-18 months of relevant experience Excellent communication and strong problem-solving abilities Adherence to professional etiquette and dress code Ability to work independently Clean criminal record Must be open to work selective after-hours support when required Must be in Bloemfontein and nearby areas. Core Responsibilities: New Equipment: Install and configure new ICT equipment including workstations and peripherals. Software Deployment: Deploy, configure, and install various software, including operating systems and productivity tools. Maintenance: Provide ongoing on-site technical support and troubleshoot hardware/software issues. Network Infrastructure: Troubleshoot, repair, and maintain network endpoints. Relocation: Assist with the relocation of computer equipment as needed. Technical Support: Offer extensive troubleshooting, support new software roll-outs, and evaluate new technologies. Event Support: Provide technical support during special events and executive support during public holidays. Disaster Recovery: Support technical operations during disaster recovery and business continuity events. Monitoring: Perform real-time monitoring of digital infrastructure, report system downtimes, and monitor network performance. Why Join Us? Dynamic Work Environment: Engage in diverse tasks from new equipment installations to executive support during special events. Professional Growth: Enhance your skills with hands-on experience in troubleshooting, software deployment, and network infrastructure maintenance. Supportive Team: Work independently while being part of a collaborative team that values strong customer focus and attention to detail If you are a proactive and detail-oriented professional with a passion for technology and customer service, we would love to hear from you Apply now to join our team and take the next step in your career.

Location: Bloemfontein, ZA

Posted Date: 12/12/2024