Howells Solutions Limited

Disrepair Team Leader

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Job Location

East London, United Kingdom

Job Description

Disrepair Team Leader / Coordinator - Social Housing Repairs & Maintenance

Full time, permanent

Based in Stratford, East London

£32,000 per annum

Here at Howells, we are working with a leading social housing / maintenance contractor to recruit a successful and proactive Disrepair Team Leader to join their team based in Stratford.

Team Leader Duties:

Lead colleagues on your team to develop best practise and implement change.
Coach, mentor and motivate direct reports, ensuring development needs are identified and that the PDR process is consistently applied across all your team members.
Assess resource requirements and support the management of the day to day activity, ensuring that all team objectives are met within overall time, cost and budget constraints.
Support the Management team in the achievement and delivery of annual and 5 year plans.
Support the implementation of policies, company and industry standards and initiatives and be aware of contractual compliancy across all projects.
Support a climate of ideas into innovation and motivate others to act on them.
Manage team performance in line with Company policy.
Motivate your team to exceed targets.
Support the Management team and maximise service delivery and productivity to achieve high levels of performance.
Undertake quality assurance and drive a culture of right first time.
Promote effective use of internal IT systems within the business, ensuring compliance and effective utilisation.
Hold regular review team meetings.
Demonstrate the performance of your project through inputting to required reports to the management team.
Understand and implement solutions in line with the needs of the client and customer.
Resolve complaints and acknowledge compliments informing the Management team. Implement action plans to address any areas of dis-satisfaction.
Assist on the attainment of targets for turnover, absence, promotion, diversity, etc.Team Leader Experience:

Social Housing reactive repairs and contractor experience - specifically dealing with disrepair cases
Team Management experience.
Analytical use of Management Information.
Experience of working with complex cases.
Claims mitigation.
IT skills, customer service skills and the ability to work well under pressure.You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. This is a permanent, full time role for which you will receive a highly competitive salary + benefits.

If this is the role for you, please apply online or call (phone number removed)

Location: East London, GB

Posted Date: 12/18/2024
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Howells Solutions Limited

Posted

December 18, 2024
UID: 4952432934

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