Key Account Manager

Who are We ?

Founded in 1994, TEKSAN continues its journey to become a global brand worldwide. As a pioneering engineering company in quality and innovation, we started our journey with the motto of reliable power and today we serve in more than 140 countries in 6 continents with 2 factories and more than 900 employees by developing reliable and innovative products for a sustainable life. We are growing with the determination to be the first brand that comes to mind when it comes to sustainable life, energy and generators with our dozens of dealers around the world as well as our UK and US offices.

Why us?

Since the day we were founded with more than a quarter of a century of experience, we always aim to do the newest and the best. We support each other in our working environment and believe in the power of common mind and being a family.

A career journey awaits you at Teksan, where you will have the opportunity to learn new things and develop in our R&D center, have the opportunity to work abroad and experience being a part of great achievements.

We want to add creative, innovative, enthusiastic and teamwork-loving friends to our ever-growing family. With our unique experience and know-how, we are excited to meet the future Teksan employees.

Requirements

Office Location: Peterborough

Duties/Responsibilities:

Sales

• Making regular sales visits to customers or dealers in assigned region/ area/ accounts/ segment.
• Handling enquiries from customers or dealers belonging to his/her region/ area/ accounts/ segment.
• To supervise the commercial conditions of any sale made to region/ area/ accounts/ segment.
• Ensure account financials inc credit limits, payment terms are adhered to and shortfalls accounted.
• To search for new markets and develop strategies for the assigned segment.
• To carry out regular forecast updates to Sales Manager and partake in yearly forecasting process.
• To host meetings with customers coming to our company locations across Teksan Global.
• Create or Maintain and account or business plans to drive actionable items.
• To follow the shipment plan and manage delays or issues.

Systems

• To manage and update assigned customers/ dealers information in CRM.
• To maintain and regularly monitor activity in CRM inc adding any new Teksan accounts/ customers/ dealers.
• Ensure orders received are correct and values match those of agreement via communication.
• Ensure orders are placed within the SAP/ C4C systems to ensure timely delivery.
• Monitor SAP and Weekly build and shipment information to maximise on time delivery.
• Input competitor intelligence into CRM System.

Technical

• To liaise with technical departments and provide detailed information to customers.
• To ensure all tecnical details are gained and submitted alongside enquiries to Project Dept.
• Support customer warranty claims and work with Service/ Quality teams to resolve.
• Host Customer Tecnical Worshops with relevant stakholders to support product development and discovery.

Marketing

• To conduct research on competitor companies active in the region/ area/accounts/ segment for which he/she is responsible.
• To conduct market research in the region/ area/accounts/ segment for which he/she is responsible and create reports
• To participate in fairs and events in his/her region/ area/ segment.
• To identify new fairs, events or conferences to build Teksan Presence.
• To support product marketing activities and campaigns.
• To support updates vai CRM or via communications to customers of product releases, campaigns and Teksan events.

Qualifications

• Graduated from relevant departments of Universities (Electrical, Electronics, Mechanical Engineering or Business Administration)
• Fluent in spoken and written of English,
• 5+ years of experience in account management,
• 2+ years of experience in B2B sales or marketing,
• Proficiency in Microsoft Office applications ,
• 1+ year of experience using SAP systems.
• 1+ year of experience with CRM tools.
• Strong analytical and organizational skills, with the ability to take the initiative and work independently.
• Proven experience in developing management reports and presentations.
• Excellent negotiation skills and understanding of contractual agreements.
• A customer-first approach with a passion for delivering exceptional service.

We are looking for a Key Account Manager.