Logistics Systems Analyst

About the role

At Tarmac, who you are matters. We want to get to know you. If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what we have on offer.

We are currently looking for an ambitious and enthusiastic Logistics Systems Analystto join our IT team based inSolihull, West Midlands. Flexible/Hybrid working available.

The role is responsible for ensuringeffective delivery of relevant application services by leveraging specialist knowledge. It is also responsible for translatingbusiness requirements into functional specifications and effective, efficient and compliant business solutions.

You'll workon business change projects, but also deliversmaller change packages via the enhancement processand providespecialist application and solution support for specific elements of the applications estate.

Main Responsibilities

In this role you'll:

• Workas a Subject Matter Expert for logisticsapplications & functional scope on business projects in line with business strategy
• Quickly graspuser requirements and solution options
• Ownenhancements & project tasks translating functional requirements into solution design, build, test (co-ordinating UAT) and deployment
• Workon agreed projects and changeswithin the agreed time limits
• Buildsolutions that comply right first time by design; possesses basic understanding of GDPR, SOx and GISP
• Provideexpert second-line support to IT users in line with agreed SLAs
• Investigateincidents and identifyand mobilisethe resources required to aid resolution andescalateSLA breaches
• Actas a Subject Matter Expert in the Change Management process
• Liaise withvendors to support service delivery to agreed SLAs
• Supportthe incident root cause analysis processand initiateproblem management.
• Supportcontinuous process improvement
• Ensurecompliance with Internal Control processes and procedures.

The Ideal Candidate

To be successful in this role you'll need:

• To be educated to degree standard or able to demonstrate appropriate significant and relevant experience in a similar role.
• To be ITIL certified/trained
• To be accredited by relevant software vendors (where available)
• To be an effective communicator, both totechnical and non-technical audiences
• To supportinnovative thinking
• To be adept at defining & building system solutions from business requirements
• To demonstrate creative systems design and rigorous implementation experience
• To have developed problem analysis and solving skills
• To be adept at producing high quality documentation
• To have developed process mapping experience

Why Us

We offer an extensive range of career development opportunities and industry-leading rewards, incentives and benefits:

• Bonus scheme
• Enhanced holiday entitlement
• Contributory pension scheme
• Access to the Tarmac Reward website with discounts on retailers, holidays, etc.
• Access to our Employee Assistance helpline for free and confidential advice
• Access tojoin our Employee Communities inc. LGBTQ+; Working Parents
• Training and development opportunities

Interested? Why not click here to find out more? Go on are you ready to build your future?

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Location: Birmingham International Airport, GB

Posted Date: 12/20/2024