Customer Order Executive

Salary:

£24,610 + Bonus + Excellent Benefits

Customer Order Executive – Ripon (HG4 1SL) - Managed Services

So, who are we? We are Managed Services, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including...

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Customer Service Executive based in Ripon (HG4 1SL) you’ll be responsible for:

• Building and maintaining fantastic customers relationships over the phone & email.

• Receiving and processing order enquiries and managing the order status

• Liaising with internal and external stakeholders to source products to fulfil customer orders

• Handle order queries, follow up on orders

This is a full time, permanent role working 40 hours per week Monday to Friday 8am – 5pm, with one additional weekend day required every 4- 6 weeks which is paid as overtime

And here’s what we’d like you to have:

• Confident communicator

• Previous experience working in a customer service environment

• Enthusiastic with a willingness to learn

• IT Literate

We look forward to receiving your application!

Please be aware that we are extending the application period for this role until the new year. Consequently, interviews will not be held until then. Rest assured, we will review your application, but this process may take a bit longer than usual. If you don’t hear from us right away, please don’t worry. In the meantime, we hope you have a wonderful festive break!

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