Contract Administrator - Business Support (English or Polish/German/French/Spanish fluent)

English or Polish/German/French fluent Contract Admin: Business Support

Central Services - Newcastle Upon Tyne UK (Hybrid Office & Remote Role)

Calling all English/Polish/German/French speaking business support, customer service, sales, recruitment admins based nearby Newcastle, UK seeking a challenging rewarding role ASAP!

TRG are hiring motivated, organised, detail orientated Contract Administrators in business support, Central Services function with a clear future career progression pathway to Principal/Leadership level! If you have been involved in a finance, customer service, sales or recruitment environment before. Or, recently completed your studies with some admin projects, possessing English/Italian skills, get in touch! We've multiple exciting admin roles available for immediate/new year starts! If you are successful and join asap in Dec you may join EOY Celebration, Jan pay!

Values:

We have Fun, are the Experts, all about the People, Transform Lives & Go Beyond!

Who: Tenth Revolution Group (https://www.tenthrevolution.com/)

What: Contract Administrator (Finance/Business Support/Central Services)

When: 8:30-5:30pm Mon-Thur, 8:30am-4pm Fri (Wellbeing Fri early finish)

Where: Newcastle Upon Tyne, UK - Global HQ (hybrid WFH after training)

Language skills: English/Polish/German speaking opportunities available

Contract: multiple fixed term contract/future permanent options available

AOB: https://careers.tenthrevolution.com/why-recruitment/business-support/

Tenth Revolution Group have several exciting new hybrid opportunities at our global HQ in Newcastle! North East, UK. Any financial admin/customer service/sales/recruitment skills are highly desirable. Some phone work is required to resolve or escalate queries supporting the core sales teams internally or third parties ad hoc. However, you aren't personally targeted to generate new revenue if you're seeking a 'non-sales' role but would like to utilize people & admin skills!

A positive, proactive, & resilient person is best suited as it's a fast paced business critical role. You won't be bored delivering contract admin support for UK/Europe tracking success via KPIS, working towards your next promotion level!

What you’ll do?

As a Contract Administrator you will provide business critical administrative support to our Client Management, Strategic Alliance and Front Office Sales teams. You will be responsible for the end-to-end administrative tasks and compliance validations pertaining to all placements closed by these Global teams. A fast paced position with some ad hoc internal/3rd party phone work. You will be predominantly supporting the specialist IT Recruitment (Sales) teams finalising deadline driven onboarding. When they recruit the right people and put them in the right place within our external enterprise and SME clients in the growing, stable, exciting world of cloud technology!

Daily responsibilities?

(including but not limited D.O business needs)

• Run Onboarding (EI) Calls where appropriate
• Administer contracts via DocuSign
• Validation of all Candidate documents submitted during onboarding; Ensuring TRG is fully compliant with all country requirements, wherever our Candidates may be working
• Data entry to maintain our internal CRM, accounting and timesheet systems
• Provide quality customer service to Sales teams, Clients and Candidates
• Assist with processing of Candidate background checks and drug screenings; ensuring that all preplacement requirements and qualifications are met, in line with Client contractual requests
• Work closely with our Legal department to manage requests and updates to Client and Candidate agreements
• Work collaboratively with Sales teams to ensure all issues are resolved
• Support and suggest process improvements to assist the Support and Sales teams
• Other ad hoc duties and projects as required within the role
• Some phone based work challenging/resolving queries with internal Sales (IT Recruitment) colleagues as well as escalating if required to Contract Finance, Credit Control, 3rd Party.

Requirements?

• Administrative experience, ideally in a Sales/Recruitment/Finance/Corporate environment
• Proficient in Microsoft Excel, Word
• Some experience of CRM/ERP systems e.g: Salesforce & Sage desirable (not essential)
• Confidence in working with multiple languages/countries; 2nd language ideal but not required
• Confidence in both written/verbal communication in English (email, IT systems, phone)
• Fluency in an additional commercial office language is desirable (not compulsory to be considered. English sufficient. Polish/German/French/Spanish skills a plus)

The Ideal Candidate?

Key competencies:

• Ability to work well independently, strong attention to detail, organised & reliable
• Positive attitude; able to put emotions aside during stressful / high-pressure situ's
• Ability to make rational decisions independently, resilient, strong follow up skills
• Problem solving; systematic approach, proactive rather than reacting to issues
• Experience dealing with customer service queries in a fast paced environment
• A desire to take ownership and make a positive impact to progress in future
• This isn't a sales role but any sales/recruitment related skills are beneficial
• Accountability & admin accuracy (MS Excel & any CRM/Finance software)
• Evidence our values always (Fun, Expertise, People, Transform, Go Beyond)

Tenth Revolution Group’s meritocratic culture strongly promotes & rewards strong performance from within. Career paths across TRG are transparent, and based on achievement, not tenure. To succeed at TRG, you must work hard, challenge yourself daily, contribute to a high-performance environment. To help you achieve that, you will be provided with industry-leading tools, the support of your Management Team, and an opportunity unlike any other in IT staffing! A growing and stable industry. Technical IT experience isn't required (Excel/CRM desirable)

TRG are an equal opportunities employer that values a diverse workforce and the contribution each individual makes. We are committed to promoting equality and diversity, and creating an inclusive environment for all both internally and externally with our clients and candidates. To be considered for an immediate/future start, please send a CV/expression of interest to:

Sarah McKinnell, Talent Acquisition Manager UK, Tenth Revolution Group:

• Email: s.mckinnell@tenthrevolution.com or Call: 01913387524 (direct)