Despatch Admin

Great opportunity to work as a Despatch Administrator for one of the largest providers of fresh flowers to major supermarket chains throughout the UK.

Staffline is recruiting a Despatch Administrator to work in Alconbury.

Transport is available from Peterborough

The rates of pay are:
- Day Shift £12.49 per hour
- Night shift £15.61 per hour

Overtime is available after working 48 hours and paid at :
- Day shift £15.61 per hour
- Night shift £19.52 per hour

The shifts for Despatch admin are:
Days - 7am to 7pm
Nights - 7pm to 7am

This is a full-time role; full-time availability is expected.

This is a temporary position

Please note, that this is subject to change to cover and meet business requirements.

Your Time at Work

As a Despatch Administrator, you will need to ensure transport for customers is booked correctly and on time. Other duties include:
- Dealing with despatch paperwork on vehicles, in a timely manner
- Dealing with calls from hauliers and relevant parties of any issues
- Dealing with 3rd party farms, with paperwork, creating shipments for loads due in and putting them on the booking screen
- Maintaining a clean and tidy working environment ensuring health and safety standards are maintained.
- Work in collaboration and cross-functionally across all operations through the supply chain, commercial, and other departments.

Responsibilities will also include:

- Ensuring Health and safety are followed and adhered to.
- Booking transport via Excel and website portals for the main site as well as 3rd party's.
- Answering the phone and dealing with both internal and external Queries, communicating issues in a professional and timely manner.
- Acting as the first point of contact for drivers and Hauliers via telephone, email and face-to-face.
- Liaising with customer, hauliers, drivers and warehouse team to minimize delays and notify correct departments if any delays (commercial, logistics and supply chain).
- Working in control temperature areas.
- Processing paperwork for drivers on site correctly and dealing with paperwork for third-party farms.
- Working as a team with the other operative on shift, supporting the section leader to reduce shortages to our customers.
- Supporting section leaders in despatch as and when required.
- Creating shipments and putting them on our booking in screen.

Our Perfect Worker

Our ideal Despatch Administrator will be proficient in Microsoft Excel, Word, PowerPoint, and Outlook. The ideal candidate will have a strong background in English, Maths, and computing, with the ability to work well under pressure and meet deadlines while delivering exceptional customer service.

A flexible approach to work, strong attention to detail, and the ability to work independently are essential. The successful candidate will be a team player, focused on achieving departmental goals while respecting the needs of others.

Experience in a similar role is desirable, but not essential as full training is provided.

Key Information and Benefits

- Earn £12.49 - £19.52 p/h
- Full-time
- Transport is available from Peterborough
- OnSite support from Staffline
- Canteen on site
- Free car parking on site
- PPE provided
- Full training provided
- Opportunities for overtime

Job Ref: V1MNZ

About Staffline

Staffline is the UK's leading provider of flexible, temporary and permanent workforce solutions, enabling over 28,000 people into good work every day. We operate at more than 350 customer sites across England, Scotland and Wales.

Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.

This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.

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