Aquaculture Internal Sales Representative

Our multi-site client, currently experiencing an exciting phase of growth, is seeking an Aquaculture Internal Sales Representative to join their expanding team. In this role, youwill demonstrate excellent customer service, develop leads and seek opportunities to present additional products to current customers.

Duties

• Successful conclusion of all sales related activity arising from sales enquiry pick-up.
• Updating product training and skills to maximise the customer options.
• Meeting performance targets when applied.
• Carry out all functions relevant to the customer sales relationship.
• Receive, and progress to conclusion, customer sales enquiries and orders received by telephone ande-mail.
• Advising customers of Company products and services.
• Assist, as directed, external sales staff in customer order process and progress.
• Price customer orders and advise the customer of goods availability. Allocate those ordered goods which are stocked, and, when necessary, order goods direct from relevant suppliers.
• Regularly review and update overdue customer orders.
• Review OEIOs weekly.
• Expedite supplier order delivery.
• Communicate as necessary with customers and suppliers and resolve any issues they may have.
• Document, progress and advise those necessary, of customer returns.
• Provide support to other team members as and when required.

Responsibilities

• Experience of Aquaculture would be preferred.
• Previous internal sales experience is required.
• Excellent numeracy and literacy skills.
• Good keyboard skills.
• Basic knowledge of relevant systems, equipment and processes.
• The ability to negotiate with suppliers and customers.
• Ability to respond positively to new challenges and change.
• The ability to work on their own and make decisions relevant to the successful outcome and conclusion of all the sales processes.

If your experience matches the above and you would like to find out more please contact Lyndsey at Global Highland for a confidential conversation.

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