Field Service Engineer

My client is a leading global water technology company, with a mission to preserve and protect the world's most precious resource. For more than 100 years, cities and businesses have utilized their innovative and trusted solutions to enhance operational efficiency and conserve water while making it more affordable, clean, and resilient.
What You Will Contribute:

Field Service Engineers are responsible for providing install and repair work of their portfolio of products and will be working on the full range of water quality monitors, fixed gas detection monitors and flow meters. Full and comprehensive product training will be provided, so applicants are welcome from Service Engineers from a broad array of industry sectors but water/gas industry background is preferred.

Main Tasks

Support and advice for users and resellers on the installation and operation of measuring instruments
Commissioning as well as service and maintenance work on site
Analysis of measurement data
Working with measuring instruments in-house for testing purposes
Software-supported documentation and tracking of support cases and projects
Building relationships with customers
Providing training on site with end users
Service report writing
ability to share best practice with the team.Requirements

Technical:

Electrical qualification (NVQ, HNC/HND essential)
Several years of professional experience in field support and service role
Water and gas knowledge desirablePersonal:

Structured and pro-active way of working
Excellent customer Service skills
Excellent and evidenced problem-solving skills
Flexibility and willingness to travel
Advanced communication skills and confident appearance
Willing to work remotelyWhat they offer

Competitive Salary
25 days holiday plus bank holidays
Paid sick leave
Group Life Insurance
Auto Enrolments employer matching pension
Optional Private Medical cover
Cycle to work scheme
Annual discretionary bonus scheme
Annual employee eventsRullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants

Location: Bestwood Village, GB

Posted Date: 12/22/2024