HAYS

Call Handler - Garden Waste

Click Here to Apply

Job Location

Welwyn Garden City, United Kingdom

Job Description

Strong customer service skills, Good telephone etiquette, Organisational skills

Your new role
My client is seeking a dedicated and customer-focused call Handler to join their team. You will be the first point of contact for customers, providing exceptional service and support. Your primary responsibilities will include handling inbound and outbound calls, addressing customer enquiries, and resolving issues efficiently and professionally.

Answering and managing a high volume of inbound and outbound calls.Providing accurate information and assistance to customers.Resolving customer queries and complaints in a timely manner.Updating customer records and maintaining detailed call logs.Collaborating with team members to ensure customer satisfaction.Adhering to company policies and procedures.

What you'll need to succeed

• Experience in Customer Service/Contact Centre• Excellent IT skills
• Ability to influence and negotiate at all levels with internal and external customers
• Ability to work under pressure and meet deadlines whilst managing conflict demands and interruptions
• Advisory, guiding and persuasive skills to deal with difficult situations and customers


What you'll get in return
Flexible working once trained
A supporting and friendly work environment
Parking onsite


What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
# 4642644



Location: Welwyn Garden City, GB

Posted Date: 12/22/2024
Click Here to Apply
View More HAYS Jobs

Contact Information

Contact Human Resources
HAYS

Posted

December 22, 2024
UID: 4985941684

AboutJobs.com does not guarantee the validity or accuracy of the job information posted in this database. It is the job seeker's responsibility to independently review all posting companies, contracts and job offers.