Finishing Service Engineer

Employed Service/Finishing Engineer Opportunity

Northwest

Competitive Salary | Healthcare Benefit | Free Parking | Company Vehicle and Fuel Card for Business Use

Our client is the Northwests leading installer of Orangeries, Conservatories, Garden Rooms, Glazed Extensions and Windows and Doors, part of a £60m+ turnover group focus is to deliver an exceptional service to their customers. To support their ongoing business growth, they have an opportunity for an experienced Service/Finishing Engineer to join their team in Kendal, covering in and around the lake district. This role will have a company vehicle and fuel card supplied for business use.

It is important to them that they deliver an exceptional service to customers. To achieve this, it is vital that their Service/Finishing Engineers are quality focused, experienced, and passionate about providing excellent customer service. This is a great opportunity to work for a high profile, top-quality, forward-thinking business.

Role Responsibilities

• To be responsible for resolving issues with their windows, doors, bi-folds, orangeries, and conservatories.
• To provide excellent customer service whilst at customers properties.
• To ensure that all visits are completed on the first visit.
• To provide excellent quality work and be responsible for ensuring quality work is carried out at all times.
• To support the Engineering team to assist with resolving any issues as and when required.
• To ensure that your customer experience score is positive.
• Strong knowledge and experience of site Health and Safety.
• Demonstrate extremely high standards of work.
• The drive to achieve deadlines, deliver quality work right first time.

Person Attributes

• Previous experience in all aspects of window, door and bi-fold fitting including fitting doors and windows, conservatories, and orangeries.
• The ability to fit any miscellaneous hardware or fittings that may be required such as handles, hinges, glazing, letterboxes etc.
• Excellent product knowledge with good problem-solving skills and the ability to identify cost efficient solutions to problems.
• Good customer service skills with the ability to apply a calm and polite approach when dealing with dissatisfied customers.
• A clean driving license.
• The ability to work on your own and use your own initiative.
• Good communication skills with the ability to communicate both verbally and written.
• A self -motivated individual who has a can-do approach to work with the ability to get the job done in the required timescales.

A willingness to undertake further training with the ability to implement learning into your daily work.

If you have the drive to Make it Happen with a positive can do attitude and a focus on quality work this could be the opportunity for you. Please submit your CV to apply for this Finishing Service Engineer role.

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