Customer Service Sales Support

Main Purpose of the Job:

• Maintain and support the sales and services to new and existing customers.
• Assist in identifying new sales opportunities with existing customers or new prospects.
• Following up potential new sales enquiries.
• Building strong relationships, internally as well as externally
• Develop long term customer loyalty by regular customer contact and customer service.
• Support the sales function by handling customer enquiries and responding on pricing requests.
• Carrying out administrational functions in line with the role to support the wider sales team
• Dealing with day-to-day customer enquiries
• Tracking and reporting on existing customer sales performance
• Assisting with order processing as and when required.
• First point of contact for online sales enquires
• Supporting on site customer visits

Essential Skills:

• Customer Service/Sales experience
• Good communication and confident telephone manner
• Enthusiastic and polite approach to problem solving
• Competent in producing reports using Microsoft Word, PowerPoint and Excel
• Good team player with the ability to build strong relationships
• Ability to understand and track sales analysis and understand customer buying status
• Good Organisational skills and responsive manner

Job Type: Full time Monday to FridayWork Location: Site based in Halstead (Possible Hybrid working)

ADZN1_UKTJ

Location: Greenstead Green, GB

Posted Date: 12/23/2024