Cobalt Recruitment.

Resident Services Associate - Build-to-Rent

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Job Location

London, United Kingdom

Job Description

Job Advertisement: Resident Services Associate - Build-to-Rent Development
Location: East London
Salary: Up to £30,500 per annum + Benefits

The Role
A leading Build-to-Rent (BTR) developer in East London is seeking a Resident Services Associate to provide exceptional customer service and support to residents. The successful candidate will be the primary point of contact for residents, ensuring a high standard of service and fostering a vibrant community atmosphere.

Key Responsibilities

  • Serve as the first point of contact for resident inquiries and requests.
  • Coordinate move-ins, move-outs, and property tours for prospective tenants.
  • Manage front-of-house operations, ensuring a welcoming and secure environment.
  • Liaise with maintenance and housekeeping teams to address resident issues promptly.
  • Assist in organizing community events to enhance resident engagement.
  • Maintain accurate records of resident interactions and property updates.
  • Support leasing activities by providing information on available units and tenancy terms.

Skills & Experience

  • Experience in a customer-facing role, preferably in property management, hospitality, or a similar industry.
  • Strong communication and interpersonal skills.
  • Excellent organizational skills and the ability to multitask.
  • Proficiency in property management software and MS Office.
  • A proactive, solution-focused approach with attention to detail.
  • Flexibility to work evenings and weekends as required.

Benefits

  • Salary up to £30,500 per annum.
  • Holiday allowance, pension scheme, and wellness initiatives.
  • Opportunities for professional growth within the BTR sector.

How to Apply
Please apply directly or send your email across to


ADZN1_UKTJ



Location: London, GB

Posted Date: 12/23/2024
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Contact Information

Contact Human Resources
Cobalt Recruitment.

Posted

December 23, 2024
UID: 4960050937

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