Siamo Group Ltd

Customer Service Advisor

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Job Location

Prestatyn, United Kingdom

Job Description

We are seeking a dedicated and enthusiastic Customer Service Representative. The ideal candidate will possess strong communication skills and a keen ability to analyse customer needs. This role is essential in providing exceptional service to our clients, ensuring their inquiries are addressed promptly and effectively.

Responsibilities
  • Respond to customer inquiries via phone, email, and chat in a professional manner.
  • Analyse customer issues and provide appropriate solutions or escalate as necessary.
  • Communicate clearly with clients regarding products and services, ensuring they understand their options.
  • Collaborate with team members to improve service delivery and enhance customer satisfaction.
  • Stay updated on company policies, procedures.
Qualifications
  • Previous experience in a customer service role.
  • Strong analytical skills with the ability to assess situations and make informed decisions.
  • Excellent verbal and written communication skills, with a focus on clarity and professionalism.
  • Ability to work well under pressure while maintaining a positive attitude.
  • A proactive approach to problem-solving and a commitment to delivering outstanding service.
If you are passionate about helping others and thrive in a dynamic environment, we encourage you to apply for this exciting opportunity as a Customer Service Representative.

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Location: Prestatyn, GB

Posted Date: 12/23/2024
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Contact Information

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Siamo Group Ltd

Posted

December 23, 2024
UID: 4975521381

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