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IT Service Desk Analyst

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Job Location

Lee Gate, United Kingdom

Job Description

Are you an IT Service Desk Analyst or IT Support professional looking for your next career opportunity? Are you keen to work for a Microsoft Gold partner, providing first class IT services to the education industry? You will be providing 1st and 2nd Line IT Support from a service desk, as well as manging key accounts, being the bridge between the schools and the business. This is a fantastic opportunity for someone who is currently working in a 1st Line IT Support or service desk role who is keen to move into a more 2nd line focussed position, maybe you feel that your progression opportunities are limited? Like what you hear...please read on...

Role: IT Service Desk Analyst aka 2nd Line Support, 1st Line Support, Service Desk Analyst, 3rd Line Support

Location: Princes Risborough, Buckinghamshire

Salary: £25k-£29k + great benefits

Working hours: Mon-Fri 8:30am-5pm

What you will bring to the role:

Previous experience in an IT Support, preferably to 2nd Line Support role.
Experience of working within a school, academy or College would be very highly desired and advantageous.
Previous experience in an MSP environment would be great but is not a necessity.
Experience installing, maintaining and fixing IT equipment, such as Servers, Software, Networks, Hardware and telephony
Experience supporting Office 365 is a must.
Excellent customer services skills with a passion for providing a customer facing first class service.

Interested? Please send your cv for a swift response

Location: Lee Gate, GB

Posted Date: 12/24/2024
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Posted

December 24, 2024
UID: 4955931163

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