Housing Support Assistant

The ExtraCare Charitable Trust are recruiting for a part-time Housing Support Assistant based at Lark Hill Retirment Village.

This is an opportunity for a Housing Support Assistant to join our friendly team and support Extracare's commitment in delivering ExtraCare's mission of “better lives for older people”.

You will have either a background in housing or experience in providing information, advice, guidance,and support to vulnerable people as well as effective administrative skills.

Benefits include: -

• 33 Days Annual Leave (FTE) Pro Rata for Part Time
• Enhanced Maternity & Paternity allowance
• Up to 9% employer pension contribution (5% employee)
• Blue Light Card discounts
• Attendance Reward
• Free Life Insurance
• Buy And Sell Holiday
• Cycle2work Scheme
• Free Use of Onsite Gym
• Free Gym Membership

Role Details

• Role: Housing Support Assistant
• Hours: 30 hours per week
• Contract: Permanent
• Salary: £12.50 per hour (£19,553 pro rata FTE)
• Location: Lark Hill Retirement Village, Nottingham

ExtraCare does not participate in the current “UK Visa Sponsorship” scheme, and we would not be able to facilitate sponsorship.

What will you do as our Housing Support Assistant?

• Showing potential residents around the Village/apartments.
• Helping to settle in residents to their new home.
• Responding to tenancy or lease issues that may arise.
• Ensure that residents' wellbeing is monitored daily.
• Ensure that residents thrive within a retirement setting.
• You will regular carry out resident visits and be involved in community meetings.
• Work collaboratively with other teams to ensure resident needs are met.

Our ideal Housing Support Assistant will be: -

• Previous experience of working in ideally a housing related or support services providing advice & guidance and excellent customer service.
• Engaging, positive personality
• Empathetic, friendly, and able to build relationships with residents who will have varying needs.
• Solution focussed with a creative outlook to resolve issues.
• Able to work under pressure calmly and prioritise your work.

ExtraCare strives to create a workplace that fully reflects society. We want our staff to feel empowered to bring their full, authentic selves to work and be part of a safe and supportive community.

Do not miss out! Click ‘apply' now to make a difference to the lives of older people as our Housing Support Assistant.

Thispost will be subject to two satisfactory references, medical clearance and Home Office right to work clearance.

• Closing Date: 14th December 2024
• Interview Dates: Week commencing 16th December 2024

ExtraCare is committed to making our recruitment practices as fair and inclusive as possible for all including making reasonable adjustments to support candidates throughout the recruitment process.

ExtraCare reserve the right to close this job advertisement early.

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