Front of House Assistant

Front of House Assistant – Prestige Central Cambridge Client

Location: Central Cambridge

Salary: Circa £25,000 per annum

Hours: Permanent, full-time position (36.5 hours per week), averaged across a 3-week rota including early, late, and split shifts; some weekend work required.

Holidays: 33 days annual leave (including public holidays)

Pension Scheme: Membership of a contributory pension scheme available, with eligibility for auto-enrolment based on age and earnings level. You have the right to opt-in at any time.

Job Summary

On behalf of my Prestigious Client, We are seeking a dedicated Front of House Assistant to join their team, providing exceptional food and beverage service within My Clients acclaimed environment. This role is pivotal in ensuring a welcoming atmosphere for their guests.

Key Responsibilities

• Deliver excellent food service with a focus on quality and presentation.
• Maintain professionalism and courtesy at all times to enhance the front of house experience.
• Execute instructions accurately and efficiently.
• Support casual Food and Beverage Assistants by setting a positive example.
• Uphold the highest standards of food hygiene and safety.
• Perform daily housekeeping duties as needed.
• Prepare rooms and deliver food service, ensuring proper table settings and presentation.
• Adhere to security measures and report maintenance issues to management.
• Maintain a professional appearance in accordance with the Staff Handbook.

General Responsibilities

• Participate in the appraisal scheme and undertake necessary training.
• Take responsibility for personal health and safety in the workplace.
• Comply fully with company policies, including equality of opportunity and data protection.
• Undertake any other reasonable requests or duties as required.

Person Specification

Criteria

Essential

Desirable

Education/Qualifications

Experience in a similar customer-facing role

Skills/Knowledge

Good team working skills

Strong communication skills

Excellent customer service skills

Knowledge of food hygiene and safety

Personal Attributes

Smart appearance

Honest and reliable

Polite and friendly

Flexible approach with openness to change

If you are passionate about delivering exceptional service in a dynamic environment, we would love to hear from you! Please submit your application today.