ServiceNow Business Analyst

We are looking for candidates based in below countries :

Poland, France, Spain, Portugal and Hungary

Job Title: ServiceNow Business Analyst

Job Type: Contract

Location: Remote (Poland, France, Spain, Portugal and Hungary)

We are seeking a skilled ServiceNow Business Analyst with expertise in Strategic Portfolio Management OR Order Management modules. The ideal candidate will have a strong background in analyzing business needs, designing solutions, and implementing ServiceNow modules to enhance our strategic portfolio OR order management processes.

Key Responsibilities:

• Collaborate with stakeholders to gather and analyze business requirements for Strategic Portfolio Management OR Order Management modules.
• Design and configure ServiceNow solutions to meet business needs, ensuring alignment with best practices.
• Maintain documentation, including business requirements, process flows, and user guides.
• Conduct gap analysis and recommend improvements to existing processes and systems.
• Provide training and support to end-users, ensuring effective utilization of ServiceNow modules.
• Work closely with technical teams to ensure successful implementation and integration of ServiceNow solutions.
• Monitor and report on the performance of implemented solutions, making adjustments as necessary.
• Stay updated with the latest ServiceNow features and industry trends to continuously improve our processes.

Qualifications :

• Proven experience as a Business Analyst with a focus on ServiceNow Strategic Portfolio Management OR Order Management modules.
• Strong understanding of ServiceNow platform capabilities and best practices.
• Excellent analytical and problem-solving skills.

A little about us:

Innova Solutions is a diverse and award-winning global technology services partner. We provide our clients with strategic technology, talent, and business transformation solutions, enabling them to be leaders in their field.

- Founded in 1998, headquartered in Atlanta (Duluth), Georgia.

- Employs over 50,000 professionals worldwide, with annual revenue approaching $3.0B.

- Delivers strategic technology and business transformation solutions globally.

- Operates through global delivery centers across North America, Asia, and Europe.

- Provides services for data center migration and workload development for cloud service providers.

Awardee of prestigious recognitions including:

- Women’s Choice Awards - Best Companies to Work for Women & Millennials, 2024

- Forbes, America’s Best Temporary Staffing and Best Professional Recruiting Firms, 2023

- American Best in Business, Globee Awards, Healthcare Vulnerability Technology Solutions, 2023

- Global Health & Pharma, Best Full Service Workforce Lifecycle Management Enterprise, 2023

- Received 3 SBU Leadership in Business Awards

- Stevie International Business Awards, Denials Remediation Healthcare Technology Solutions, 2023