Retail Projects & Operations Apprenctice or Intern

This opportunity can be an apprencticeship or an internship

Our Business and our Values

Christian Louboutin, created in 1991 in Paris, is a global luxury brand leader when it comes to shoes for women and men and leather goods. Christian Louboutin is also renowned for its iconic red sole, imagined by Mr. Christian Louboutin himself, a year after the creation of the brand. The brand has more than 160 boutiques in 38 countries featuring the signature shoes such as the iconic pumps, sneakers and loafers alongside the seasonal collections for women, men, and accessories.

Christian Louboutin imagines collections through a large spectrum of inspirations emanating from his love of Paris, his travels, and his passion for art and craftmanship. 2014 welcomed the launch of Christian Louboutin Beauté with the iconic Rouge Louboutin nail and lip colour.

Our people are at the heart of our brand

We celebrate individuality and allow the freedom to have responsibility, autonomy, and creativity within your role. Our colleagues have in common the passion and dedication to our brand and its continued success.

We live by our values

We are down-to-earth – we stand with authenticity, integrity, and respect. We have passion – we drive our business with agility, commitment, and care. We have happiness in all that we do – we collaborate with positivity, open-mindedness, and fun. We work with inspiration – we envision the future with confidence, creativity, and freedom.

Overview and purpose of the role

As Retail Projects & Operations intern at Christian Louboutin, a part of your role is to assist the Retail projects coordinator to deploy projects delivered by Corporate Business Services into stores, animate and engage team members, following up the impact, working on reports to evaluate the return on investment. You will contribute to the implementation, nurturing and evolution of the Clienteling Strategy for the region Southern Europe. The Retail Projects & Operations intern will be in charge of providing reports to the Head Of Retail Ops and the Retail Services Department. Through this role you will have the opportunity to understand the various activities characterizing the Retail Department and the functioning of the Boutiques.

Key responsibilities of the role :

• Clienteling tool :

Assist the Retail project coordinator with CRM strategy implementation and roll out

Coordination of assets and user accounts with IT

Follow up and analysis of the KPI’s

• Business Analysis and extractions
• Support Omnichannel implementation
• Cashdesk software assitant (Y2, Adyen)
• Strategy and plan of action to put in place levers of growth

Retail Operations:

• Sample sale operational support prior and during the sale
• Boutique openings implementation and coordination support
• Management of the budget and the invoices
• Support Retail Process implementation and coordination

This is a non-exhaustive list.

Skills and requirements

Technical skills:

• Experience of 1 to 2 years in the retail/luxury industry
• Experience in boutique is preferred
• Bac +3 minimum
• Strong customer focus
• Excellence skills in Microsoft Office (Word, Excel, PowerPoint)
• Full professional skills in English (written and spoken)
• Knowledge of Y2 is a plus

Soft skills:

• Rigour and organisation with a strong service orientation are key qualifications for this role
• Excellent attention to details
• Solution-oriented: able to meet the demands with high energy levels and a determination
• with change and willing to adapt as required to the needs of the business
• Able to work both in team and independently, proactive, and dynamic
• Punctual and reliable, able to perform tasks within the required timeframes
• Strong communication and interpersonal skills

The Maison Christian Louboutin is an equal opportunity employer. We are committed to recruitment practices that do not discriminate against any job applicant because of their physical or mental disability, or age. We believe that a culture of diversity and individuality fosters our core values we listed above. So, if you also share this mindset and these values and you dream of colouring your soles red as part of the Louboutin adventure, please join us!