End User Support Specialist

About us: AVASO Technology Solutions is currently seeking an IT Support Engineer with a passion for the IT area. As an AVASO employee, you will be part of a global organization that provides IT Services to big national as well as international clients across multiple industries. We are an IT solution provider with coverage in more than 170 countries as well as global distribution capabilities. We have a proven track record of success in providing best-of-breed technology solutions to enterprises of all sizes, including some of the world’s largest brands. AVASO offers you an excellent growth opportunity with a strong global company and good money. Website:- https://www.avasotech.com/ Position: On site Support (Band 1) Location: 92800 Puteaux, France Schedule: On-site, Monday – Friday, 9am – 5pm LT Position type: Full time- Dedicated (on-site) Required languages: English & French (fluent) Contract Duration: One year then after one year the contract will be renewed as per the performance. Responsibilities: Perform IMAC (installs, moves, add, changes) services on hardware on desktops, laptops, Perform desktop and laptop software installation/upgrades including staging & imaging Provide break-fix services Perform 1st or 2nd deskside support services troubleshooting & remediating hardware, software, and network-related issues for end-users Provide 1st or 2nd level help desk support to end-users Perform LAN and internetworking related activities Handle bench repairs & remedial maintenance Deal with 3rd party IT vendors as required Manage IT asset inventory as required Knowledge, Skills, and/or Abilities Required: 1-2 years of hardware, software (Windows 7/10), and end-user support experience Demonstrate junior-to-intermediate internetworking and troubleshooting skills Possess minimum of a Diploma from a recognized IT program A certification required and other IT industry certifications from CompTIA, Microsoft, Cisco, or other OEMs (Dell, Toshiba, Lenovo, HP, etc.) preferred Must be a self-starter who can manage multiple tasks concurrently Excellent customer service skills Strong verbal and written communication skills Ability to work independently or as part of a team Ability to complete tasks effectively with minimal supervision Available to work flexible work schedules

Location: Puteaux, FR

Posted Date: 1/2/2025