Project Engineer / Ingénieur d'application

Clinisys is a global provider of intelligent diagnostic informatics solutions and expertise designed to redefine the modern laboratory, across healthcare, life sciences, and public health. Millions of diagnostic results and data insights are generated every day using Clinisys’ platform and cloud-based solutions in over 3,000 laboratories across 34 countries. Headquartered in Tucson, Arizona, and Woking, England, Clinisys’ mission is to enhance the effectiveness of diagnostic workflows in any laboratory or testing environment and keep citizens and communities healthier and safer.

Role Description:

We are looking for a Project Engineer who will carry out software installation, configuration of the laboratory systems, integration of the software into the laboratory workflow (mapping of the daily routine), and implementation of LIS implementation projects. The Project Engineer will work on assignments, projects or be otherwise involved in work for our customers, acting as the contact person for our customers.

CliniSys laboratory information systems are used in a wide range of laboratory areas: haematology, bacteriology, clinical chemistry, serology, immunology, toxicology, microbiology, epidemiology, virology, pathology, genetics, blood transfusion, clinical trials, veterinary medicine, and human genetics.

Responsibilities:

• Work with the project manager (in the case of a project), or with the customer services manager, and follow their guidance and planning.
• Make proposals and identify technical risks, which you communicate to the project manager.
• Prepare your actions, as well as relevant documents, if applicable.
• Ensure that your work is properly and promptly documented in MIA. This applies to aftersales tasks as well as to projects, including the timely recording of your working hours.
• Deliver the project tasks assigned to you according to the project plan and budget to the satisfaction of our customers.
• Take full responsibility for all technical aspects of the tasks assigned to you.
• Keep the project manager constantly informed about the status of the tasks assigned to you.
• Demonstrate flexibility and undertake business trips to our clients to support them on-site with project implementation.
• Manage and implement small projects or sub-projects.
• Carry out customer training.
• Act as an internal and external interface between customers and the development department.
• Organise and implement handovers (internal and external) in the context of project implementation.
• Carry out update and upgrade projects.
• Support the support department as needed, coordinating with the Customer Services Manager.
• Support the sales department in the preparation of quotations under the coordination of the Customer Services Manager or a project manager.

Knowledge, Skills & Abilities:

• Bachelor's Degree or equivalent.
• IT Technical training and experience in medical laboratory processes.
• Experience in the implementation of laboratory information systems.
• Experience with laboratory processes and organisation.
• Knowledge of common IT applications.
• Laboratory Information Systems (LIS) or Laboratory Information Management Systems (LIMS).
• Healthcare communication standards such as HL7, ASTM, IHE.
• Operating systems, networking, virtualization.
• Fluent in Dutch and English or French and English.