Administrator - Commercial Recycling

Who You Are

Experience working in an office environment and proficiency with office tools such as Microsoft Office are essential. You possess a good understanding of local authority operations, ideally with knowledge pertinent to the service area. A good educational standard to GCSE level or equivalent is required, including English and/or Maths, with additional qualifications like ECDL or NVQ level 2 in Administration/Finance seen as advantageous. You are dedicated to providing excellent customer service with a pleasant and helpful demeanor. Being detail-oriented, you are capable of multitasking, prioritizing, and meeting deadlines. You possess strong organizational, communication, and numeracy skills to effectively manage a wide range of duties. Flexibility and the ability to travel as required are essential, alongside an understanding of the importance of confidentiality in your work. Ability to speak Welsh is considered advantageous.

What the Job Involves

The role involves providing efficient and effective administrative support to operational and support teams, including maintaining electronic and manual information systems and assisting with statistical returns. You will be responsible for processing incoming and outgoing mail and queries, as well as handling complaints and service requests from customers. Coordination and attendance at meetings, taking notes/minutes, and ensuring accurate documentation is maintained and archived properly are key tasks. You will liaise with external organizations, including statutory, independent, and voluntary agencies, to maintain seamless operations. Ordering stationery and equipment, ensuring adherence to procurement policies and procedures, is part of the role. Compliance with health and safety regulations and adherence to the Council's Equal Opportunities Policy are mandatory. You will perform tasks under the direction of a supervisor, including handling project work on a "task and finish" basis.