EXL Service

Executives

Click Here to Apply

Job Location

Cape Town City Centre, South Africa

Job Description

A collections agent will play a crucial role in our collection team working with customers whose accounts have fallen into arrears. Theyll help customers navigate their financial journey while empowering them to become better and move forward with credit. They'll engage with customers via the telephone, both inbound and outbound, providing assistance, solving problems, and ensuring satisfaction in every interaction. We pride ourselves on fantastic customer satisfaction and quality of service, so attention to detail when following processes is important to us. We want people who can both empathize with and engage customers, listening to their issues and helping to resolve and find solutions to their problems or query, whilst looking to increase customer satisfaction, provide good outcomes and reduce customer complaints.

Location: Cape Town City Centre, ZA

Posted Date: 1/7/2025
Click Here to Apply
View More EXL Service Jobs

Contact Information

Contact Human Resources
EXL Service

Posted

January 7, 2025
UID: 4941607857

AboutJobs.com does not guarantee the validity or accuracy of the job information posted in this database. It is the job seeker's responsibility to independently review all posting companies, contracts and job offers.