IT ADMINISTRATOR

· Conduct network troubleshooting to segregate and identify general network problems · Manage daily backup · Set up IP phones on the PABX system · Monitor network and internet to ensure optimal performance (switches/firewall) · Maintenance and troubleshoot all hardware and software issues · Create and maintain network users and permissions · Office 365 e-mail set up for users · Create technical support documentation for systems and applications · Work with suppliers to improve IT infrastructure · Deploy new software and upgrade existing software · Server management (DNS/DHCP/AD Services) · Manage and maintain UniFi access controllers · Support factory and warehouses in terms of all IT needs · Ensure tickets are dealt with and closed in accordance with standard operating procedure · Set up of all IT requirements as per new user form for new users · Replace computer/IT equipment in accordance with life cycle · Train users as and when needed · Conduct scheduled maintenance · Where able, do minor repairs on equipment · Obtain quotations for IT equipment and raise PO for approval · Maintain asset register · Adhere to POPI, IT policies and procedures · Liaise with service provider when required · Carry out all duties/tasks delegated by the IT Manager Assist IT Manager with the implementation of projects Education NQF level 4/5, Matric with Maths above 60% A certification, Microsoft certified IT professional certification, Cisco certified network associate certification, International information systems security certification consortium certification Skills Strong communication skills A working knowledge of IT operating systems, particularly Windows, online Exchange and Hands on experience of installing IT hardware and software Experience 2-4 years experience in IT position

Location: eThekwini, ZA

Posted Date: 1/7/2025