Asset Protection Manager

Manager, Asset Protection

China Grove, NC, United States

Full time Schedule

$64,300 - $107,200 Annually *

* based on job, location, and schedule

NO AGENCIES

Job Description

About

Macy’s is proudly America’s Department Store. There’s a reason we’ve been around for 160 years. Customers come to us for fashion, value and celebration. Macy’s is also known for giving back to our communities. Now is an exciting time to join Macy’s. The face of retail is changing, and change requires innovation.

Our industry-leading Asset Protection team uses the latest technology and analytics tools to reduce shortages and protect Macy’s bottom line. Develop your skills with opportunities to specialize in areas such as Investigations, Organized Retail Crime, and Asset Protection Training. Join a team of colleagues who are committed to excellence and leadership development.

Job Overview

Ensure the safety and security of Supply Chain Associates and assets of the company through Management of the Asset Protection Function/Team. Perform other duties as assigned.

This role will be based in our Brand-New State of the Art Customer Fulfillment Center located outside Charlotte in China Grove, North Carolina. This individual will report up to our Senior Manager, Asset Protection. Building will open in 2025, but we are looking to hire immediately. We are looking for someone who is very flexible with their schedule included evening and weekends.

Essential Functions

• Provide support and back up for the Sr Manager, Supply Chain Asset Protection
• Oversee all aspects of the Asset Protection operation in support of the company profit and service goals
• Protect and monitor company assets, alarms, property, employees, and visitors through the enforcement of company and security policies
• Hire, train and supervise the Asset Protection staff
• Communicate with Facility management and Supply Chain Asset Protection leadership on shortage and security issues. Recommend solutions as needed
• Identify causes of shortage within the building to include the investigation of possible internal and/or external dishonest activity
• Secure and monitor the movement of trailers in and out of the facility
• Responsible for the management of Asset Protection operations including but not limited to staff communications, staff balancing and work assignments, work scheduling and processing, throughput levels, and processing standards.
• Assist in the development and management of departmental budgets.
• Responsible for ensuring that departments meet or exceed performance requirements in the areas of safety, shortage, cost control, quality, processing standards, flexibility, reliability, customer service and execution to plan.
• Reviews analysis of activities, costs, operations and forecast data to determine department
• progress toward stated goals and objectives.
• Manage and develop direct reports toward individual growth and performance excellence.
• Ensure consistent, thorough timely communication to subordinates, peers and senior management
• Regular, dependable attendance & punctuality
• Any other responsibilities management deems essential

Competencies

• Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.

• Resourceful and able to adapt quickly to changing priorities

• Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities

• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

Physical Requirements

• Position requires prolonged periods of standing/walking around store or department

• May involve reaching, crouching, kneeling, stooping, color vision and climbing ladders

• Frequent use of computers and other technology necessary to perform job duties, including handheld electronic equipment.

• Frequently lift/move up to 50lbs

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification,

and length of employment. Visit https://bit.ly/3Sy3fOs to see details on benefits.