Fine-dining Restaurant Manager

Key Responsibilities: Leadership & Staff Management: o Supervise, train, and motivate a team of front-of-house and back-of-house staff. o Create staff schedules and ensure adequate coverage for smooth operations. o Conduct regular performance reviews and foster professional development. Customer Service: o Ensure a superior dining experience for all guests, addressing and resolving any complaints or issues promptly. o Monitor and maintain high standards of service quality and guest satisfaction. o Act as the face of the restaurant, building strong relationships with regular patrons. Operational Management: o Oversee all aspects of restaurant operations, including inventory management, supplier relations, and cost control. o Implement and enforce health, safety, and hygiene standards in compliance with local regulations. o Manage reservations and optimize seating arrangements to maximize revenue. Financial Management: o Monitor budgets, control expenses, and track financial performance. o Analyze sales trends and implement strategies to boost revenue and profitability. o Collaborate with the owner or senior management to set and achieve business goals. Marketing & Promotions: o Assist in planning and executing marketing campaigns and special events. o Promote the restaurant through social media and other platforms to attract new customers. o Ensure that branding and messaging align with the restaurants identity. Key Requirements: Proven experience as a Restaurant Manager or in a similar leadership role. Strong knowledge of food and beverage operations, including front-of-house and back-of house processes. Excellent organizational, problem-solving, and decision-making skills. Outstanding interpersonal and communication skills. Ability to work flexible hours, including evenings, weekends, and holidays. Proficiency in restaurant management software and basic financial reporting. Preferred Qualifications: Certification in hospitality or restaurant management. Experience in managing a luxury or fine-dining establishment. Familiarity with wine and cocktail programs is a plus. Why Join? Lead a passionate and talented team in a renowned establishment. Competitive salary with performance-based incentives. Opportunities for professional growth and career advancement.

Location: Johannesburg, ZA

Posted Date: 1/10/2025