Program Manager

Company description Bartle Bogle Hegarty (BBH) is a world-famous creative agency that makes jaw-dropping, thumb-stopping, eye-opening work for brands across the globe. Founded in London in 1982, we now have offices in New York, Los Angeles, Stockholm, Mumbai, Singapore, and Shanghai. Our first ad for Levi's showed a black sheep travelling in the opposite direction to a flock of white ones. That's where we got our logo and our guiding philosophy: when the world zigs, zag. Why? Because it's easy to zig, to go with the grain. It feels safe. It feels like the sensible thing to do. But the greater risk is failing to stand out. We believe in the power of difference to make a difference. Our goal is a simple one: make the best work in the world. That's where you come in. We need rebels, dreamers, thinkers, mathematicians, makers, artists, visionaries, doers, observers, the different and the unreasonable. We need Black Sheep. People who want to make the hearts flutter and minds do flips, who can change businesses and culture. People who want to make a difference, come here for something different. Our Talent Philosophy: In hiring, BBH looks for two characteristics: being good, and being nice. Being only one of these is not in our DNA. https://www.bartleboglehegarty.com Overview We are currently seeking a full-time Project Manager to join our team in our NY office. This role is based in NY with a 3 day/week in-office requirement. The Program Manager is responsible for the health and quality of mid-to-large scale client projects, focusing on creative project management, end to end project workflow, and delivery efficiency and quality, while working with managers in learning to manage margin and risk mitigation and resolution. The ideal candidate should have experience leading marketing and advertising projects composed of multidisciplinary resources, with experience in collaborating with key agency stakeholders, including but not limited to Creative, Client Services, Finance, Strategy, Data and Analytics, Media, and Technology. Experience with managing multi-channel engagements (video, TVC, print, digital, experiential, activation, etc.) is preferred. Agency experience is key. They will also possess an ability to represent the Program Management discipline with internal partners, and have some experience in building and maintaining strong relationships with agency partners. Responsibilities Work with account and client stakeholders to instill and enforce processes, workflows and tools that support the profitable delivery of client work. Contribute to a culture of delivery efficiency and excellence within the Program Management department. Develop scopes, staffing plans, and estimates for medium-scale projects and engagements, with direct manager supervision and support. Responsible for the scoping and management of multiple concurrent projects and client engagements totaling up to $1-3MM annually. Engage with Resource Management and Finance as appropriate for staffing, scoping and estimating. Work closely with direct supervisors and team members identify flags, find solutions, and manage up. Partner with Client Services and Finance stakeholders to actively manage business challenges, client relationships, develop project plans, and maintain profit margin. Partner with Creative to effectively shepherd and manage the evolution of creative work, ensuring quality at all points from concept through delivery. Active partnership with Resource Management, Production, and Technology departments to ensure connections and collaborations happen where they should, in support of innovative and award-winning creative ideas. Maintain communications and documentation, including status and financial updates, project plans, change orders, and asset management. Assist in scope development, estimate development, and staffing plan creation/revisions. Manage medium-scale projects end to end, from strategy brief to asset delivery. Work with strategy, creative, account, and production teams to ensure smooth delivery of deliverables and assets, while also facilitating communications between teams. Partner with internal teams to help optimize existing operational processes and systems. Provide solutions-oriented program management with a willingness to creatively solve problems with a positive, professional demeanor and emotional intelligence. Maintain departmental values, vision, direction and responsibilities with project stakeholders. Demonstrate a willingness to learn, and creatively solve problems with a positive, professional demeanor. Actively participate in agency new business opportunities/initiatives. People and Relationship Management Must work in collaboration with all the following departments: Creative Account Production Business Affairs Finance Ensure that all the key disciplines, as listed above, are aware of all the creative work, issues and timelines throughout the process and that any changes that occur during the process are communicated quickly and the appropriate action taken. Qualifications 3-6 years project or program management experience in a creative services organization working with cross-functional stakeholders including strategy, data and planning, creative, editorial, experience design, production, technology, operations and resourcing. Demonstrated understanding of project management methodologies, process and tools, including staffing, scoping, estimating, burn management. Working knowledge of MS Office, project management software (JIRA, Basecamp, etc.), and project management software (MS Project, Smartsheet). Additional information Compensation Range: $59,850 - $90,620 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 1/22/2025.

Location: Grand Central, NY, US

Posted Date: 1/11/2025