Warehouse Management System Coordinator

You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself. Minimum Requirements Retail/home furnishing/supply chain/customer service experience and interest Experience in working in a matrix organisation and ability to act within the global framework in order to achieve local/market/organisation goals End-to-end orientation: ability to apply analytical process-oriented thinking including planning and maintaining work process Analytical capability to enable translation of business and customer needs into development initiatives Successfully lead projects or processes on country/market/national level Collaborative mind-set: good in building relationships across the organisation and having influence and personal impact by using good communication and negotiation skills Ability to identify need and drive change within the organisation acting in multi-cultural, interdependent and matrix environments Proven successful leadership in delivering both business result and people development Good coaching and/or mentor, advisory and facilitation skills, conflict management skills and problem-solving experience Preferable 2 - 4 years working experience in leading position in distribution, retail, logistics or similar Fluent in English and Italian written and verbal University degree (Economics, Logistics, Supply Chain Management) or proven performance in logistics/commercial/supply chain management What you'll be doing day to day Accountable for development, coordination, support and securing a common approach for all WMS related tasks and responsibilities Accountable for defining and follow up the action plan to reach global/local WMS goals Accountable for follow up and benchmark the WMS KPIs (Service Level Agreement) Accountable for System deployments (implementation of system developments and set-up in agreement with operations) Accountable for providing support to operations on system set-up and system usage Responsible to implement and coordinate level 0 support (WMS Super User) for WMS systems and secure resources for WMS related forums Coordination of critical WMS related issues with service owner or IT Service Desk Responsible to provide the input for the WMS budget process Secure the support for global development projects, support the group and market and unit BP activities Accountable for developing the needed competencies within WMS Superusers to secure success through the development and implementation of training programs at all our Logistics units Why you will love us From the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers. At the heart of our business, are our wonderful co-workers representing diversity in all dimensions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together. Our vision, “to create a better everyday life for the many people” inspires and guides us in everything we do. This is IKEA. What we all have in common Living our values Being your unique self, while respecting and including others A passion for home furnishing Performing & delivering while learning & developing J-18808-Ljbffr

Location: it, IT

Posted Date: 1/12/2025