Customer Services Executive

Customer Services Executive - New Year Start Your new company A successful professional services company, aimed at delivering a high-quality service to their clients with a strong focus on health and wellbeing. They are well-established with a strong focus on socially focussed contributions, supporting local and global charities. Your new role As a Customer Services Executive, you will handle incoming calls, process orders, resolve customer queries, collaborate well with internal departments, identify opportunities for continuous improvement, enhance the overall experience for their clients. You'll provide clients with quotes, work to resolve any issues with their orders, invoicing discrepancies as well as develop product knowledge to support customer needs and the organisation's commercial objectives. What you'll need to succeed Strong communication skills and previous experience in customer service, order processing and supporting customers outside a call centre environment. Our client is looking to secure a candidate who can tactfully handle conversations with clients and will need to be comfortable speaking to individuals at both the junior and higher end of the market. Strong attention to detail is an absolute must and the person must be numerate. What you'll get in return A competitive salary, benefits and progression. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4642342

Location: South Croydon, GB

Posted Date: 1/15/2025