Senior Portuguese Customer Service

Senior Portuguese Customer Service Are you a proactive, multilingual professional ready to take your career to the next level? Do you thrive in a fast-paced, dynamic environment? If so, we have the perfect opportunity for you Our client, a leading company in the FMCG sector, is seeking an exceptional Customer Service Representative to join their team. Your Key Responsibilities: Act as the first point of contact for customer inquiries, providing seamless and professional support across multiple languages. Process orders, manage shipments, and resolve issues to ensure client satisfaction. Collaborate with internal teams to ensure smooth communication and coordination. Use SAP to maintain and update customer records and manage order-related processes. Analyze data and prepare reports using Excel to optimize workflows and improve service levels. What’s on Offer: Hybrid work flexibility An attractive benefits package A dynamic and fast-paced work environment in one of the most exciting industries Opportunities for professional growth and development. A supportive and diverse team culture. What You’ll Bring: Fluency in Portuguese, English and Spanish (both written and spoken). A customer-centric mindset with outstanding communication skills. Proven experience with Excel (advanced level) and SAP. Excellent problem-solving skills and the ability to handle multiple tasks efficiently. A team-oriented attitude with the drive to go the extra mile for clients and colleagues alike.

Location: es, ES

Posted Date: 2/5/2025