Solution Architect ServiceNow Order Management / Strategic Portfolio Management

Who are we? Since 2016, we have been helping our customers with Product Management, Data and Design Thinking issues. Beelix contributes to major breakthroughs in the following sectors: Automotive ⚡Energy Media & Telecoms Luxury & Retail Banque, Finance & Insurance ✈️ Defence Today, Beelix has more than 200 motivated and dynamic employees. Labelled Great Place To work in 2023, Beelix is also a committed company where life is good. As part of our development, we are looking for a Solution Architect in Madrid or Barcelona , for one of our clients. This position is also open to candidates based in Spain , who can travel occasionnaly to the clients' offices in Madrid or Barcelona. Main responsabilities: The SN Solution Architect is a key role, supporting a core team of experienced SN Business Analysts and process experts whose mandate is to design an end to end, order to delivery, flow in ServiceNow. As the technical expert of the core team the architect will be asked to design and implement Proofs of Concept and answer product related questions that have to do with the implementation activities. Main day-to-day activities: Participating in design workshops and supporting BAs and developers. Transforming proposals into concrete implementations to showcase product capabilities and limitations Delivering and partially implementing process and feature designs focusing on minimizing the level of customizations Advocating and leveraging best practices in architecture, design and development to the rest of the team. Designing ServiceNow OM and SPM implementations including several of the following: OM Simple order capture and orchestration OM Complex order capture and implementation – link with SPM SPM Demand, Project and Resource Management SPM SPW implementation CSM Portal implementations Integrations with 3rd party tools Requirements: Technical & Functional Experience: 8 years Hands-on ServiceNow with 3 years on OM, SPM is a plus. Excellent knowledge of Order Management, SPM, Service Catalog definition and setup with practical experiences (with practical experiences) Portal management and customization Excellent knowledge of the ServiceNow Platform and its core features (main applications, shared capabilities, CMDB…). Experience of integrations with 3rd party tools (scripted APIs and Integration Hub) Excellent knowledge of Workspaces, UI Builder, Flow Designer Excellent product roadmap awareness Experience with Application and Data model designs Good knowledge of CSDM Professional Skills: Knowledge of Ordering and SPM processes Knowledge of Sales processes Strong problem-solving skills Designing and prototyping skills, transforming ideas into solutions leveraging SN product capabilities Soft Skills: Team player: you will be a key asset to the team and need to be willing to support and jump in when things get complicated Proactive: Propose help and assistance in design activities, detect room for improvement and look for optimizations Excellent communication: ability to explain complex topics to a non-IT audience, active listening and supportive attitude English: Excellent. If you recognize yourself in this offer, do not to hesitate to apply now :)

Location: madrid-madrid, ES

Posted Date: 2/5/2025