Business analyst ServiceNow

Who are we? Since 2016, we have been helping our customers with Product Management, Data and Design Thinking issues. Beelix contributes to major breakthroughs in the following sectors: Automotive ⚡ Energy Media & Telecoms Luxury & Retail ✈️Banque, Finance & Insurance Defence Today, Beelix has more than 200 motivated and dynamic employees. Labelled Great Place To work in 2023, Beelix is also a committed company where life is good. As part of our development, we are looking for a Business Analyst (F/H) in Madrid or Barcelona, for one of our clients. This position is also open to candidates based in Spain, who can travel occasionnaly to the client's offices in Madrid or Barcelona. Main responsibilities : The resource will help drive the Order Management and SPM product design and implementation activities. Depending on the final team structure and personal experience, the person would either act as a Product Owner or as a Business Analyst. Knowing both OM and SPM is ideal but candidates with only one of the 2 skills will be considered as well. The main responsibilities are : Ensuring the strategic portfolio is aligned with business goals by translating high level process definitions into ServiceNow low level implementation designs formalized in epics, features and user stories. Building a product and/or an implementation roadmap taking into account the business context and the ServiceNow product deployment best practices. Organizing and leading process and design workshops with business stakeholders. Building and maintaining a backlog in collaboration with other Business Analysts. Strongly advocating ServiceNow Out of the box approach while ensuring the demand is met. Preparing and running product and POC demos, gathering feedback and defining improvement actions. Keeping up-to-date with new features and capabilities in ServiceNow SPM and ensuring the current designs are future-proof. Collaborating with technical teams to ensure the ServiceNow SPM suite is configured to support business needs and objectives. Making recommendations for project prioritization based on strategic impact, resource capacity and financial considerations. Methodology and Functional : 6 years Hands-on experience in the Business Analyst / Product Manager / Product Owner role on the Servicenow platform. Extensive knowledge and hands-on experience of both/either of : - Order Management (Product catalog, product configuration, ordering & orchestration… ). - Strategic Portfolio Management (Project Portfolio Management, Strategic Planning, Portfolio Planning, Agile Development) Good overall knowledge of the ServiceNow Platform. Knowledge and experience with CSDM is a plus. Experience in designing Target Operating Models. Experience of large service management transformation projects is a plus. Knowledge of Agile SDLC methodologies and in particular SAFe. Experience with project management and agile tools like JIRA, Confluence, SharePoint. Common Skills : Experience in (co)leading workshops, preparing and running demos. Excellent written / oral communication skills in English. Ability to deliver impactful and transparent messages to influence and align stakeholders with proposed approaches. Excellent interpersonal skills, positive attitude and open mindset. Outstanding organizational skills, showcasing the ability to work autonomously Ability to understand and break down complex concepts to clarify the effort and the required changes. A team player used to work in a distributed multi-cultural team. Do you recognise yourself in this offer ? Apply now

Location: madrid-madrid, ES

Posted Date: 2/5/2025