Sales Office Manager

Rubix Group is Europes leading distributor of industrial maintenance, repair and overhaul products and services, including bearings, mechanical power transmission, pneumatics, hydraulics, tools and health & safety equipment. We supply high quality reliable parts from the worlds leading manufacturers with over 3,500,000 products available from our extensive distribution network of 650 locations across 23 countries in Europe. We employ more than 9,000 people across Europe and offer added value to all of our customers, small and large, local and pan-European, through the technical expertise of all our people. Rubix UK operates as one of the largest MRO and TGM distributors in the UK with annual sales in excess of £250m.With a turnover of €3.15 billion in 2023, RUBIX is the largest supplier of industrial maintenance & distribution network in Europe. We are now recruiting a Sales Office Manager to support one of our Specialist business Matara. Matara UK Limited is one of three businesses within our Motion Control & Automation (MCA) Specialist division. Founded in 1995 and acquired by RUBIX in 2020, Matara works hard to deliver an unbeatable range of bespoke pneumatic and linear automation products, backed up with technical expertise, market leading value and a clear commitment to customer service. Key Responsibilities and Main Tasks: Execution of the Branch Checklists daily, weekly and monthly Training and coordinating of colleagues in any new processes and implementing where possible the streamlining of systems to improve workflow Increasing profitability in the existing customer portfolio Developing and executing new business strategies working with the Matara General Manager and the internal sales team Supporting in all aspects of branch sales, operations and audits Ensure H&S compliance in the branch Provision of a best in class customer experience to all customers Coaching internal sales with all current inhouse systems to convert inbound calls into sales calls Who are we looking for? This role would suit an internal salesperson looking for their first step into team management, a Sales Manager looking for a change of scenery in a more centralised role or indeed a Branch Assistant Manager. What we need: Leader who engenders commitment, drive and motivation Team Player: Strong team skills and the ability to interact well with customers and colleagues. Can demonstrate an aptitude/understanding of staff management. Strong Communication: Demonstrates the ability to communicate consistently both verbally and in writing with a wide range of customers and colleagues. Can demonstrate strong Customer Service experience. Sales Order Processing experience and able to process daily order/enquiry intake effectively. Effectively answering phones and site requests by emails Keeping track of back orders Drafting and emailing customer correspondence We offer Weve built an environment based on trust, openness, and kindness, where different perspectives can thrive. We value your initiative: in turn we offer autonomy, flexibility, and the chance to shape your career. As well as A Highly competitive base salary Private Medical Insurance Pension Scheme Well support you with: Flexible working Industry-leading training through the Rubix Academy Leadership opportunities Mentoring ADZN1_UKTJ

Location: Tewkesbury, GB

Posted Date: 2/5/2025