Customer servicer leader

Job title: Customer Service Leader Department/Section Customer Service Main purposes of job: Dealing with incoming enquires from our customers. Management on SLA for each of our customers requirements. Daily admin management. Dealing with customer complaints and expediting the resolution of the complaint. Management of a small team. Task completion on our system is complete. Team player. Key skills in problem solving: Management Organised Time management Multi task is essential - my client deals with many customer portals. Key results/objectives: To ensure our system is up to date. Dealing with all communications we receive from our customers. Make sure thier customers are up to date. Any issues are resolved in a timely manner Ensure the team morale is great. Responsible for staff/equipment - Customer service team If this role is for you - PLEASE APPLY NOW

Location: Aylesbury, GB

Posted Date: 2/7/2025