Mobile Telephony Analyst

Direct message the job poster from Tata Consultancy Services G-TAG | Overseas Hiring & Digital Transformation Practice Come to one of the biggest IT Services companies in the world Here you can transform your career Why join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment. We are looking for Mobile Telephony Analyst who wants to learn and transform their career. In this role you will: Be responsible for managing assets in production and warehouse. Manage mobile assets, controlling them using reports based on stoklytics or Excel. Verify invoices received from carriers and ensure accuracy. Maintain equipment stock for operational issues. And much better if you stand out for: Auditing carrier bills, analyzing discrepancies and deviations, conducting negotiations for quick corrections, and maintaining frequent meetings to build relationships and expedite this process. Experience managing technical/financial aspects with Vivo primarily. Accountability for billing & devices. Control physical inventory and prioritize maintenance/replacement while managing NPS for service. Good organization, relationship-building skills, and clear communication for requests. Experience with Mobile Management tools. Creating dashboards using PBI or Tableau. Experience creating macros in Excel or managing MySQL databases. Relationships with Vivo primarily, TIM & Claro are a plus. Please attach your resume in English. What do we offer? Health insurance Life insurance Gympass TCS Cares – free 0800 that provides psychological assistance (24 hrs/day), legal, social, and financial assistance to associates Partnership with SESC Reimbursement of Certifications Free TCS Learning Portal – Online courses and live training International experience opportunity Discount Partnership with Universities and Language Schools Bring Your Buddy – By referring people, you become eligible to receive a bonus for each hire TCS Gems – Recognition for performance Xcelerate – Free Mentoring Career Platform Tata Consultancy Services is an equal opportunity employer. Our commitment to diversity & inclusion drives our efforts to provide equal opportunity to all candidates who meet our required knowledge & competency needs, irrespective of socio-economic background, race, color, national origin, religion, sex, gender identity/expression, age, marital status, disability, sexual orientation, or any other factors. We encourage anyone interested in building a career in TCS to participate in our recruitment & selection process. At Tata Consultancy Services, we promote an inclusive culture, working for equity across all dimensions. All our opportunities are based on these principles. Seniority level Associate Employment type Full-time Job function Information Technology Industries: IT Services and IT Consulting J-18808-Ljbffr

Location: Brasil, BR

Posted Date: 3/16/2025