Project Manager

Role : Project Manager Experience : 9 years Location : Goregaon, Mumbai (work from office) Responsibilities : - Create, execute and monitor program level communication, quality and change management strategies. - Manage application maintenance projects including support and development life cycle projects - Produce project documentation and project plans to team standards, and within the current project lifecycle standards, soliciting business sign off, governance, and action where appropriate. - Provide support and oversight of implementation through project completion . - Facilitate regular meetings to review current state of projects, issues, additional needs, and answer questions. - Develop and implement consistent and standardized process and methodology - Drive the intellectual content on engagements, serving as the lead professional and driving the highest quality of work. - Develop and maintain client relationships and seek out additional business development opportunities. - Ensure team achieves performance and customer service metrics. Basic Qualifications : - 5 years of experience as a program manager, utilizing project management methodologies and disciplines, best practices, and artifacts in both Waterfall and SCRUM environments - Recent experience working with Microsoft Office Suite, MS Project, SharePoint, and Visio - Good understanding of Support volume metrics and SLA metrics Better understanding of ITIL framework Preferences : - Consulting experience highly preferred - Industry specific consulting experience ( Healthcare) (ref:hirist.tech)

Location: mumbai, IN

Posted Date: 3/26/2025