Salesforce Consultant - Sales/Marketing Cloud

Role Description : This is a full-time role as a Salesforce Practice Head located in Jaipur. As a Salesforce Practice Head, you will be responsible for overseeing and managing Salesforce projects and operations on-site. Your day-to-day tasks will include , coordinating with clients, and ensuring the successful implementation of Salesforce solutions. - Project Planning : Develop detailed project plans, including timelines, resources, and budgeting. - Team Coordination : Acquire resources and coordinate the efforts of team members and third-party contractors or consultants. - Project Execution : Oversee the quality control throughout the project life cycle. - Stakeholder Communication : Serve as the main point of contact for project stakeholders, managing expectations and reporting on project progress. - Salesforce Expertise : Utilize Salesforce tools and applications to optimize project outcomes. - Issue Resolution : Identify and resolve project issues and conflicts, escalating them when necessary. - Training and Support : Train and support users in using Salesforce features and : - Define and execute the strategic vision for the Salesforce practice, aligning it with overall company goals. - Develop and maintain strong relationships with key clients and industry partners. - Identify and pursue new business opportunities within the Salesforce ecosystem. -Build and mentor a high-performing team of Salesforce consultants. Lead and manage all aspects of Salesforce projects, including : - Project Planning : Develop detailed project plans, including timelines, resources, and budgeting. - Team Coordination : Acquire resources and coordinate the efforts of team members and third-party contractors or consultants. - Project Execution : Oversee the quality control throughout the project life cycle. - Stakeholder Communication : Serve as the main point of contact for project stakeholders, managing expectations and reporting on project progress. - Ensure successful project delivery within budget and on schedule. - Deep understanding of Salesforce Sales Cloud, Service Cloud, Marketing Cloud, and other relevant Salesforce applications. - Proven experience in Salesforce implementation methodologies (e.g., Agile, Waterfall). - Expertise in Salesforce configuration, customization, and integration. - Ability to leverage Salesforce tools and applications to optimize project outcomes. - Build and maintain strong, long-term relationships with clients. - Proactively identify and address client needs and concerns. - Ensure high levels of client satisfaction Identify and resolve project issues and conflicts, escalating them when necessary. - Develop and implement effective solutions to address project challenges. - Train and support users in using Salesforce features and functionalities. - Develop and deliver training materials and documentation. Qualifications : - Bachelor's degree in Computer Science, Information Technology, or a related field. - 7 years of experience in Salesforce implementation and consulting. - Proven experience in managing and delivering successful Salesforce projects. - Strong leadership, communication, and interpersonal skills. - Excellent project management and organizational skills. - Strong analytical and problem-solving skills. - Salesforce certifications (e.g., Salesforce Administrator, Salesforce Developer, Salesforce Architect) are highly preferred. - Experience in Agile methodologies is a plus. (ref:hirist.tech)

Location: jaipur, IN

Posted Date: 3/26/2025