AU Small Finance Bank - Lead Transaction Monitoring Engineer

AU Bank Cards and Payment : Responsible for the managing and innovate digitally enabled life cycle of Credit Cards, Debit Cards, ATM, Prepaid Cards, FasTag, Digital Transaction Risk Monitoring Roles and Responsibilities : - Responsible for delivery / support for FICO Falcon Application - Work closely with vendors and service providers for effective coordination & competent delivery. - Plan for digital transaction risk monitoring initiatives which include, defining requirements, write rules, conducting customer acceptance testing, including strategy, test plans and test scenarios for performance testing. - Develop comprehensive test plans that merge customer requirements with bank goals and coordinate various teams and technical personnel during all test phases, from initial development through implementation. - Manage risks by assess project risks & potential problems by communicating in advance while establishing contingency plans. - Document all the interdependencies and list assumptions and constraints. - Testing (SIT/Performance Testing/UAT) and commissioning of changes in the test area with respect to the applications. - Work with different host application team, Risk team for related changes and regulatory requirements. - Responsible for scoping projects / BAU change requests to meet user requirement, whenever assigned. - Develop detailed FSD against BRD wherever required. - Monitor project progress continuously and make detailed scheduled reports on measurable items, such as milestones and deliverables and publish project & issue log status. - Write Transaction Rule as per risk team requirement. - To be available for on call support & for on-site support during off days. - Provide Level 2 support to ensure 24X7 availability of live systems. - Ensure to provide workaround for issues, monitor issue log & follow up with vendor until final resolution. Relevant Experience : - 10 years of experience in IT preferable on FICO Falcon Application. - Hands on experience of handling end to end requirements gathering, solution fitment, gap analysis, risk analysis and post go live support. - Hands-on experience of writing ETLs / data extraction for oracle, MS SQL, Hybrid data sources. - Hands on experience on Linux/Unix command line, cron jobs. Skills & Competencies : - Must have prior experience on Fraud Risk Management Application (Falcon/Clari5/Experian FraudNet) - Rule writing & management. - Understanding of different types of Frauds w.r.t Transaction monitoring. - Understanding of data mapping and various data elements. - Hands on to Oracle/ MS SQL query writing & Unix/Linux command lines. - Must have strong inter-personal skills, flexible, collaborative, and team-oriented approach to problem solving and ability to work in fast-paced, rapidly changing : - Collaborates effectively - Drives collaboration among team members in his/ her function. - Presenting a supportive, united front when appropriate. Communicates Confidently : - Communicates crisply and candidly. - Communicates effectively across audiences (reporting managers, peers, business partners) - Balances talking and listening to foster candid dialogue. Focuses on the Customer : - Raises concerns and recommends potential solutions for those processes that negatively impact the customer service experience or the fair treatment of customers. - Helps employees understand the impact of their work on the customer/ client - Organizes own work to meet agreed upon deadlines. - Focuses on surfacing underlying customer issues / concerns and identifying root causes. Takes Accountability : - Takes steps to understand decision making processes and procedures uses this understanding in developing work plans - Escalating issues or redirecting enquiries in a timely and efficient fashion. - Following up with customers when we say we will and delivering on our commitments - Works under general supervision on day-to-day matters. Understands our Business : - Enhances understanding about the business of SLF (e.g. products and services, org structure, key competitors) - Understands how his/her role relates to the Business Unit/ Function's objectives - Self-starter A confident, self-starter who can completely own delivery and can work independently as well as being a strong team player. - Trust - Ability to work in an open culture with a positive approach. - Flexibility Ability to accept change, agility Education : Qualification: Bachelors Degree, BE/BTECH, MCA / MTECH (ref:hirist.tech)

Location: jaipur, IN

Posted Date: 3/26/2025