NATLEX Technologies - Senior/Lead Consultant/Architect - ServiceNow Platform

Role Responsibilities : The ServiceNow Consultant is responsible for developing technical solutions on the ServiceNow platform to meet the business requirements - Development of ITSM & any other application, custom apps in ServiceNow Platform following best development practices - Support other developers in their work to integrate existing systems with ServiceNow - Strong hands-on ServiceNow implementation or development experience with full cycle implementation of ITSM (Incident, Problem, Change), Asset, CMDB, ITOM - ServiceNow implementation of ITBM, GRC, HRSD modules will be added advantage - ServiceNow upgrade hands-on will be added advantage - Very good knowledge of the ITSM process - Work with global ServiceNow team to implement the ServiceNow ( all the modules ) across all global locations of client - Exceptional Interpersonal Skills & Ability to work independently and with a team Requirements : - Candidate should have the ability to perform in a dynamically changing environment. - Should have prior hands-on working experience in ServiceNow platform - ServiceNow Platform Configurations and ServiceNow Scripting, Best practices - Integration to various solutions (SaaS, External Apps) using REST API / web service / JSON will be added advantage - Ability to work with clients and partners directly and handle crunched timelines - Excellent verbal/written communication, collaboration, analytical and presentation skills to lead an environment driven by customer service and teamwork. - 5 years of IT industry experience. - Implementation/customization experience on ServiceNow - ITIL/ServiceNow - Certifications will be an added advantage. - Set up standards for quality control; measure and report performance against those standards - Exposure on Service Now integration protocols with other application/systems - Excellent attention to details, ability to multitask, and effective time management skills - Knowledge of web based development languages; specifically JavaScript, Ajax (ref:hirist.tech)

Location: coimbatore, IN

Posted Date: 3/26/2025