Galaxy Web Links - Technical Manager - eCommerce Platform

Job Description : We are seeking a highly motivated and experienced E-commerce Technical Manager to lead and oversee the technical aspects of our online store. This role is crucial for ensuring the smooth operation, performance, and scalability of our e-commerce platform. You will be responsible for managing the technical infrastructure, integrations, development, and maintenance of our online store, working closely with various teams to deliver a seamless and engaging customer experience. This position requires a strong technical background, excellent project management skills, and a deep understanding of e-commerce best practices. Responsibilities : E-commerce Platform Management : - Oversee the day-to-day technical operations of our e-commerce platform (i.e., Shopify, Magento, Salesforce Commerce Cloud, or custom platform). -Ensure platform stability, security, and performance. Technical Infrastructure Management : - Manage the technical infrastructure supporting the e-commerce platform, including servers, databases, hosting environments, and CDN. - Collaborate with IT teams to ensure optimal infrastructure performance and scalability. Integrations Management : - Manage integrations between the e-commerce platform and other systems, such as ERP, CRM, payment gateways, marketing automation platforms, and analytics tools. - Ensure seamless data flow and functionality between systems. Development Oversight : - Oversee the development and maintenance of the e-commerce website, including front-end and back-end development, API integrations, and custom features. - Manage a team of developers or collaborate with external development agencies. Project Management : - Lead and manage technical projects related to the e-commerce platform, such as platform upgrades, new feature implementations, and system integrations. - Develop project plans, timelines, and budgets, and ensure projects are delivered on time and within budget. Performance Optimization : - Monitor and analyze e-commerce platform performance, identifying areas for improvement and implementing optimization strategies. - Focus on website speed, conversion rates, and user experience. Security Management : - Implement and maintain security measures to protect the e-commerce platform and customer data. - Ensure compliance with industry security standards and regulations (i.e., PCI DSS). Vendor Management : - Manage relationships with third-party vendors providing e-commerce related services, such as hosting providers, payment gateways, and development agencies. Team Leadership (if applicable) : - Lead and mentor a team of e-commerce developers and technical staff (depending on the organization's structure). E-commerce Strategy : - Contribute to the development of the overall e-commerce strategy, providing technical insights and recommendations. - Stay up-to-date with the latest e-commerce trends and technologies. Analytics and Reporting : - Work with analytics tools to track key e-commerce metrics and generate reports on platform performance, sales, and customer behavior. - Use data to identify areas for improvement and make data-driven decisions. Qualifications : - Bachelor's degree in Computer Science, Information Technology, or a related field. - 5 years (or specify desired range) of proven experience as an E-commerce Technical Manager or in a similar technical leadership role. - Deep understanding of e-commerce platforms and technologies. - Strong technical skills in web development (HTML, CSS, JavaScript), server-side technologies (i.e., PHP, Java, Python), and database management. - Experience with e-commerce platforms (i.e., Shopify, Magento, Salesforce Commerce Cloud) is required. - Knowledge of API integrations and web services (REST, SOAP). - Experience with project management methodologies (i.e., Agile, Waterfall). - Strong analytical and problem-solving skills. - Excellent communication and collaboration skills. - Ability to work independently and as part of a team. - Experience with performance optimization and security best practices for e-commerce websites (ref:hirist.tech)

Location: kolkata, IN

Posted Date: 3/26/2025