Computronics Systems - L2 Palo Alto Engineer - Network Security

Job Description for Network Security Stack : Role : Firewall L2. Experience : 3 to 10 years of experience working on Network Security. Location : Mumbai. Product Certification : PA/Checkpoint/Cisco ASA/Fortinet (preferred). Required Candidate profile : - Overall 3-10 years' experience in network security with at least 3 years in working on multiple network security /FW solutions. - Proficiency with multiple FW consoles. - Strong conceptual knowledge on network and network security. - Experience in working with Windows, Linux, Unix environments. - Hands-on experience in commissioning and Implementation of on multiple network security /FW solutions , and knowledge and experience of integrating with various management and authentication authorization tools (email, AD, IAM, SIEM). - Experience in managing policies and exceptions. - Experience in packet capture, analysis, and troubleshooting tools. - Incident, problem, service request management, change management, configuration management & capacity management of network security solutions. - Proactively utilize network monitoring tools to isolate events before service degradation occurs. - Supporting incident monitoring and incident analysis/response initiatives. - Coordinate with users to ensure timely and satisfactory resolution for any trouble tickets, troubleshooting layers 1, 2, and 3 of the OSI Model. - Troubleshooting network, transport, session, presentation and applications layers. - Conducting daily performance checks on devices, periodic audits and compliance. - Performing immediate troubleshooting as the situation dictates for any network outages as reported by users, sensors, and/or operational personnel. - Implement, and maintain network security policy, standards, and procedures. - Maintaining service levels as well as oversight of the day-to-day configuration, administration and monitoring of the network security infrastructure in a 24/7. - Co-ordination with OEMs for TAC support, RMA, replacement & reconfiguration of network security products. - Creating technical documentation, as-built network diagrams, inventory control documentation, and security documentation. - Co-ordinate helpdesk team, other IT support teams, and application support teams to jointly troubleshoot and fix the high priority/severity incidents. - Investigate, isolate, and resolve network security incidents with RCA. - Designing and implementing network security solutions for DC/DR/Cloud and Branch office environments. - Create SOP/Run book and update knowledgebase in ITSM or documents. - Work to automate and integrate the tools with REST API/SDK with security dashboard, and InfoSec tools (AD, IDAM, PAM, SIEM, SOAR, etc.) - Expertise in setting expectations for adhoc activities with client SPOC. - Closure of compliance and audit points as per the agreed timelines. - Patch updates, and upgradation as per the Bank's compliance and audit requirements. - Should be able to guide, lead and mentor L1 engineers' team. - Have exceptional communication skills. - Ability to work in high pressure, fast paced changing environment with tight deadlines. - Must be comfortable in reading packet captures and analysis (Wireshark/Pcap). - Excellent verbal and written communication skills. - Demonstrated success in managing, analyzing, and solving complex issues. - Ownership of their technology. - Ensure Ticket closure in SLA and follow up for escalated tickets. - SLA reporting for respective technology. (ref:hirist.tech)

Location: mumbai, IN

Posted Date: 3/26/2025