Sales Order Administrator - Richmond KZN | Remote

Technical Competencies & Experience: Handling of incoming orders from customers through emails & online platforms. Before finalizing orders, confirm product availability, pricing & order accuracy. Accurately enter & update customer information in customer portals & Sage Evolution. Work together with logistics & warehouse partners to guarantee on-time delivery. Inform clients of order status, shipment information & any delays. Manage cancellations, returns, & changes to orders in accordance with corporate guidelines. Assist with reporting low inventory & keeping an eye on stock levels. Handle European stock replenishment orders. Work closely with the sales team to support campaigns, events & promotions. Verify adherence to company policies & trade laws in Europe. Deliver excellent customer service by promptly & professionally answering questions. Behavioural Competencies: Excellent communication in English both written & verbal Strong organizational skills and attention to detail. Strong problem-solving skills Excellent communication Ability to work well in a pressurised environment Ability to adapt to changing circumstances IMPORTANT - Only shortlisted candidates meeting the above criteria will be considered. If you do not hear from us within two weeks of applying, please consider yourself unsuccessful.

Location: Richmond, ZA

Posted Date: 3/27/2025