Oracle Fusion SCM Techno-Functional Analyst

Job Description : - You have experience collaborating with business stakeholders to understand their functional requirements and translate them into technical specifications. - You are passionate about customer service, with a strong customer focus, excellent problem-solving and analytical skills - You are a strong logical thinker with problem-solving skills, with the ability to collaborate effectively. - You have excellent communication skills. You can clearly explain complex technical concepts - You have Well-developed implementation and troubleshooting skills with ability to analyze details and synthesize "big picture". - You can apply creative use of industry standard tools to aid in the diagnostic process. Which includes being a United States Affirmative Action Employer : - The main role of a Support engineer is to troubleshoot and resolve highly complex techno-functional problems. The key skills put to use on a daily basis are - high level of techno-functional skills, Oracle products knowledge, problem solving skills, and customer interaction/service expertise. - Ability to relate the product functionality to business processes, and thus offer implementation advices to customers on how to meet their various business scenarios - Should have the ability to read and decipher software Log and Trace files, as well as the ability to act upon the finding to determine a problem resolution. - Work with users to trouble shoot and resolve issues, answers business questions, provides data analysis - Should be able to understand business process flow and perform functional testing as per business requirement with appropriate test scripts - Conduct training and knowledge sharing sessions - Knowledge of external data integration services to load data into Oracle Fusion Applications from external sources, such as legacy systems and third-party applications or EPM Suite of applications. - Should have knowledge of localizations - Knowledge on Security setup would an added advantage. - Must have very good communication skills. - Must be a team player, willing to learn new technologies - Must work in rotational shifts INCLUDING night shifts Skilled In : - Exhibit effective analytical skills organizational skills - Good command over spoken written English - Interact directly with customers and follows through on all assignments and takes ownership of customer issues - Seeks innovative ways to improve the process of delivering solutions to customers - Strong written and verbal English communication skills; multi-lingual a plus (ref:hirist.tech)

Location: in, IN

Posted Date: 4/3/2025