Withdrawals Claims Clerk

CONDENSED LIST OF DUTIES: Administration of withdrawal/retrenchment claims. Assessment of documents in line with company standards and procedures Corresponding with members or employers via mail, e-mail or telephonically Calculating benefits payable Completing and submitting necessary statistical reports Customer queries relating to benefits and general enquiries in terms of the Pension Funds Act Preparing claims for payment of benefits on the Workflow and mainframe systems. Ability to prioritise and draw conclusions from data. Work well under pressure and towards set deadlines. MINIMUM REQUIREMENTS: Grade 12 Good attendance record and reliability BASIC WORK EXPERIENCE REQUIRED: Minimum of 2 years related experience in an admin environment. Contributions experience would be an advantage. KNOWLEDGE AND SKILLS: Communication (Business written & verbal) Good interpersonal skills and able to work in a team. Organisational and administrative skills. Intermediate MS Office/PC skills Customer service with attention to detail Problem Solving and able to work under pressure Able to adapt to change

Location: Johannesburg, ZA

Posted Date: 4/3/2025