Inside Sales Representative

Position Overview: Maximizing profitable sales from inbound inquiries while cross and up selling core products. Personal Obligations: To show a high level of selling competency and organizational skills working within a team environment providing a professional sales experience to prospects and customers. Ensure the best possible representation of the company, its services, and values at all times. Performance Objectives: Performance is monitored through agreed Performance Standards & Measures and individual review with Line Management every 6 months. Specific Responsibilities: · Being responsible for handling incoming sales enquiries through Xtreme Wear Parts and Rubber Track Canada, identifying the sales opportunity and winning the order in a professional manner · Preparing customer quotations, ensuring profitability is maximized by up-selling and cross-selling, (nuts, bolts, sprockets, etc) with a focus on product mix. · Being accountable for sales activity and able to switch between Xtreme Wear Parts and Rubber Track Canada roles while maintaining a high standard of customer service. · Ensuring all quotes and feedback from customer discussions are accurately recorded on the CRM system and available to other team members. · Ensure all quotations are followed up in a timely manner to maximize sales opportunity. · Processing sales orders quickly and accurately, working in line with company procedures. · Keeping the data on the CRM accurate, updating number of machines and customer categories. · Being a self-starter and utilizing open time, outbound calls, actively hunting for new business. Calling any new customer signup and reviewing abandoned carts. Job Qualification Skills, Knowledge & Experience Requirements · Dynamic, motivated and hungry for sales success · Proven sales experience – either telephone based or field based · Track record of over-achieving targets · Strong phone selling skills and active listening · Ability to upsell and cross sell relevant items to increase margin · Familiarity with CRM systems and practices · Building effective working relationships with internal and external customers · Excellent communication skills · Ability to multi-task, prioritize, and manage time effectively · Ability to influence · Strong attention to detail · Skilled in negotiation · Experience of working with technical or complex information

Location: Edmonton, CA

Posted Date: 4/3/2025