Bilingual Spanish Property Administrative Assistant

Job Description Job Description We are in search of a Bilingual Spanish Property Administrative Assistant for a role based in Dorchester, Massachusetts. Working within the Real Estate & Property industry, you will be tasked with handling customer applications, maintaining precise customer records, and resolving customer inquiries. This job offers a short term contract employment opportunity. Responsibilities: • Efficiently process customer credit applications, ensuring accuracy at all times • Keep up-to-date and precise records of customer credit • Respond to and resolve any customer inquiries promptly and professionally • Monitor customer accounts and take necessary action when required • Familiarize yourself with Hud section 8 regulation to recertify residents' income • Schedule and set up appointments for residents • Review income and request necessary documentation • Send out verification of collected information • Maintain confidentiality while dealing with residents and in all facets of the role • Demonstrate personable skills in dealing with senior citizens and families • Organize and manage a high volume of paperwork • Handle both paper and electronic filing and keep track of all paperwork • Proficiency in both English and Spanish languages is essential as the role entails communicating with diverse clients • Prior experience in answering inbound calls is required, demonstrating ability to handle high call volumes and resolve customer queries efficiently • Ability to perform receptionist duties effectively, including managing correspondence, scheduling appointments, and maintaining office organization • Experience in handling work orders is necessary, indicating an understanding of property maintenance processes and the ability to coordinate with contractors • Exceptional customer service skills are required, demonstrating a strong commitment to client satisfaction and ability to handle customer complaints and issues professionally • Familiarity with the real estate and property industry is preferred, indicating an understanding of industry practices and regulations • Strong organizational and multitasking skills are needed, demonstrating the ability to manage multiple tasks simultaneously and meet deadlines in a fast-paced environment • Proficiency in using office software such as Microsoft Office Suite, as well as property management software, is advantageous • Excellent communication and interpersonal skills are required, indicating the ability to interact effectively with clients, team members, and external vendors • A high school diploma or equivalent is required. A degree in business administration or a related field is preferred

Location: Dorchester, IL, US

Posted Date: 4/3/2025