Customer Service Representative

Job Description Job Description QUALIFICATIONS: Applicants must have a high school diploma/equivalent, a current driver’s license and a minimum of three years customer service experience. Must have the ability to make presentations, good writing skills and be computer literate. Must be able to work weekends and holidays. Hours vary; will be scheduled to work 8-hr shifts between 6am-7pm, Monday through Friday, and/or 8am-5pm, Saturday and Sunday with two consecutive days off during the week. Knowledge of Sun Tran’s routes and bilingual preferred due to the high volume of Spanish-speaking callers. MAJOR FUNCTIONS: Individuals provide route and schedule information over the phone. Responsible for providing current information on routes, programs, special events, policies and related information. BENEFITS: Benefits include healthcare coverage for employee and dependents, vacation, sick leave, paid holidays, tuition reimbursement and a generous retirement plan. Company Description Sun Tran is Tucson's award-winning public transportation system, which is operated by RATP Dev/Tucson Transit Management, LLC (TTM) and under contract with the City of Tucson. With more than 600 employees, 40 fixed routes and a fleet of 253 buses, Sun Tran's mission is to provide safe, well maintained and cost effective public transportation with a team of innovative and diverse employes, dedicated to our customers, the environment and the community. Company Description Sun Tran is Tucson's award-winning public transportation system, which is operated by RATP Dev/Tucson Transit Management, LLC (TTM) and under contract with the City of Tucson. \r\n\r\nWith more than 600 employees, 40 fixed routes and a fleet of 253 buses, Sun Tran's mission is to provide safe, well maintained and cost effective public transportation with a team of innovative and diverse employes, dedicated to our customers, the environment and the community.

Location: Tucson, AZ, US

Posted Date: 4/3/2025