Medical Admin

Job Description Job Description We are offering a permanent employment opportunity in the Healthcare, Hospitals, and Social Assistance industry in SYRACUSE, New York, 13204-2243, United States. As a Medical Admin, you will play a pivotal role in our team, providing administrative and technical support, coordinating services, and facilitating effective communication. Responsibilities: • Facilitate the referral and authorization process, ensuring operational efficiency. • Liaise with agencies to coordinate authorized services. • Maintain regular communication with members and work collaboratively with team members to support members' needs. • Accurately input authorization data into the computerized database and manage expiring authorization reports. • Assist with the scheduling and coordination of patient services, making recommendations for process improvement. • Participate in performance improvement activities and continuous quality improvement (CQI) initiatives. • Serve as a resource for Care Managers, assisting with the scheduling and tracking of Member contacts, visits, and UAS. • Manage various reports within EHR as directed. • Perform phone duties for the team, answering questions, triaging calls, and escalating as appropriate. • Carry out clerical duties, such as filing, typing, copying, faxing, and taking messages, as directed.• Demonstrable proficiency in using Microsoft Office Suites, particularly Word, Excel, and PowerPoint. • Proven experience in scheduling appointments, organising meetings, and managing calendars. • Strong customer service skills, with the ability to handle patient inquiries and complaints professionally. • Solid data entry skills, with a focus on accuracy and speed. • Familiarity with healthcare industry practices and protocols. • Previous experience in a medical administrative role is preferred. • Excellent written and verbal communication skills. • Ability to maintain patient confidentiality and adhere to HIPAA guidelines. • Strong organisational skills and ability to multitask. • Ability to work under pressure in a fast-paced environment. • Knowledge of medical terminology is a plus.

Location: Syracuse, IN, US

Posted Date: 4/6/2025