IT Servicedesk Analyst - Tier 2/3 Support

Job Description Job Description Looking for a career and not just the next job? Our client, a large multi-office-based company, is looking for an experienced Service Desk Analyst to join their IT team in supporting several hundred internal end-users. If you think you are up for the challenge, contact us immediately, our client is looking to hire the right person asap Responsibilities: Tier 2/3 support level Desktop, mobile phone, and remote access support Use Helpdesk system to track problem-solving life cycle Print services Deploy hardware and software Rotation of Help Desk answering calls, including on-call support Setup equipment for conferences and operating equipment Help train new hires on hardware and software usage, including MS Office Suite and other office environment software Data Recovery Requirements: Bachelor's degree a must, preferably in a Computer Science field Minimum 2 years IT service desk experience and be able to work in office Must have advanced level ability in MS Office products, antivirus products and Windows-based operating systems Must have excellent customer service and interpersonal skills Must be able to move equipment and ability to lift up to approximately 35 lbs Must be able to do a light amount of travel Client Offers: Handsome compensation package Extensive Benefits Package Medical Insurance Dental Insurance Vision Insurance 401K Life Insurance PTO Apply Today Company Description Strategic Recruitment Solutions is the recruiting firm of choice for many law firms both large and small. Our commitment to those we represent is to offer a completely confidential and candidate friendly experience throughout the placement process. SRS always hopes to foster long term relationships that will last throughout your entire career. Company Description Strategic Recruitment Solutions is the recruiting firm of choice for many law firms both large and small.\r\nOur commitment to those we represent is to offer a completely confidential and candidate friendly experience throughout the placement process. SRS always hopes to foster long term relationships that will last throughout your entire career.

Location: Mobile, AL, US

Posted Date: 4/6/2025